Wednesday, November 4, 2009

Franklin eBookman EBM-911

Franklin's eBookman is, true to its name, first and foremost an e-book reader--but the PDA functionality comes in a close second. It may not have the full functionality of a Palm OS- or Pocket PC-based handheld, but it easily outpaces other e-book readers as a versatile entertainment device and personal information manager.Franklin's eBookman is, true to its name, first and foremost an e-book reader--but the PDA functionality comes in a close second. It may not have the full functionality of a Palm OS- or Pocket PC-based handheld, but it easily outpaces other e-book readers as a versatile entertainment device and personal information manager.

Franklin eBookman EBM-911


At first glance, it's easy to mistake the eBookman for a Palm OS PDA that sports an ample backlit 200-by-240-pixel LCD screen. While its proprietary OS is not very sophisticated, the eBookman lets you synchronize with Outlook via Intellisync synchronization software. And while the eBookman has all the contact management synchronization functions you'd expect from your Palm PDA, all of this takes a backseat to the eBookman's true calling: entertainment.

The large, accommodating screen makes the eBookman an ideal book reader, and if you're afraid of squinting, it's also simple to change font sizes. Our test unit, the $199 EBM-911 with 16MB of internal RAM, provided enough elbowroom for novels, news, and the like. And if you don't need that much space, the $129 EBM-900 offers 8MB of storage.

Franklin eBookman EBM-911 review.

And you may not need all that space, since the reading list is rather sparse, offering mostly classics, such as Bram Stoker's Dracula and foreign-language conversion books. Franklin promises that more titles and a Microsoft Reader converter will be available sometime later this year. One notable absence from the eBookman is the lack of any AvantGo- or Vindigo-like applications. These handy apps load fresh material from the Internet onto your PDA each time you synchronize, so you can read the New York Times, local movie listings, or restaurant reviews while you're on the go. Frankly, we were surprised that such a key bit of software was omitted from what's being billed as an entertainment-first PDA.

If you're not big on reading, you can enjoy audio books, though, since the eBookman supports the audible format and can play MP3s (audio books are also done in the MP3 format). This is where the MultiMedia Card slot in the back comes into play. MP3s are notorious space hogs, so extra cards are a welcome addition. And mercifully, unlike the RCA e-book readers, you're free to download the book and audio files to your PC.

Franklin eBookman EBM-911 opinions.


The sound quality of the eBookman isn't great, but it is good enough to enjoy most audio books. If you try listening to music, though, it sounds more like you're tuning into AM radio with its 96kbps sound. Don't bother looking for separate audio controls to adjust bass or treble--there aren't any. But you do have the option to record short memos or take notes.

Now, try comparing all of this to more single-minded devices such as RCA's REB1100 and REB1200. Both of the RCA units are clunky and more expensive and can only download e-books directly from the RCA-sanctioned online library. No files are yours to keep on a PC.

Cool-er e-book reader

Cool-er e-book reader review.

In the U.S., the Amazon Kindle remains the most popular and best-known e-reader on the market. But not everyone's ready to pay $360 for the device, and the Kindle doesn't appeal to international readers because its wireless capabilities don't work overseas. And that's where upstart digital readers like Interead's Cool-er come in.

The product's name was inspired by the concept of a "cool e-reader" and it's the first consumer electronics product from Interead, which has offices in the U.K. and New York and also has a companion online e-book store to support the device. The Cool-er's claim to fame is that it's lighter, less expensive ($250), more colorful (it comes in eight colors), and more "open" than the Kindle, accepting a wider variety of file formats, much like Sony's e-readers do.

On many levels, including screen size and readability, the Cool-er matches the Kindle 2, and even beats it in terms of memory expansion--there's an SD slot--and we appreciated that the battery is removable and replaceable (Interead will send you a replacement battery for $5).

Dimensions 7.2 inches by 4.6 inches by .43 inches (HWD)
Weight 6.2 ounces
Screen size 6 inches
DPI 170 pixels per inch
Levels of grayscale 8
Type E-Ink Vizplex
Touch screen No
Operating system Linux
Storage 1GB
Processor Samsung S3C2440 ARM 400MHz
Battery Lithium polymer battery (1,000 mAh)
Battery life (single charge) 8,000 pages
Memory expansion SD (up to 4GB)
Wireless No
File formats JPEG, PDF, EPUB, TXT, MP3 (2.5mm headphone jack with a 3.5mm converter included for standard headphones)
Languages 8
Bookstore (titles) More than 750,000

The Cool-er is compatible with Macs and Windows PCs. To get a book or file onto the device, you simple connect it to your computer via USB and drag and drop files to the Cool-er as you would any mass USB storage device.

Cool-er e-book reader opinions.

As we said, one of the big advantages to the Cool-er is that its supports PDF, EPUB books (the Interead bookstore is stocked with e-books in the EPUB format), and text files, and there's plenty of free e-books out there in these file formats. As for PDF viewing, there's no zoom button per se, but switching from vertical to horizontal mode crops sometimes enlarges the PDF, so it has a pseudo zoom feature. (We liked that you could rotate the screen with a touch of a button.)

However, as you might have gathered, the Cool-er does not accept Kindle books downloaded from Amazon. (Books you buy in the Interead store can be read on up to four devices, so you can virtually pass a book around after you read it. Amazon's sharing policy is more restrictive.)

Now for the bad news. While the Cool-er looks fairly attractive on the surface and is indeed lighter than the Kindle 2 and the Sony Reader, its build quality doesn't inspire confidence. It's not poorly built, but it does feel a bit too plasticy for a $250 device. The review sample I received already had scratches to the finish on the back (the Cool-er doesn't come with a protective cover but it should, even if it's a simple and inexpensive neoprene sleeve).

We were also slightly disappointed that the audio jack for MP3 playback isn't the standard 3.5mm plug, but is instead a 2.5mm jack that requires an adapter (one ships with device). That's not a big deal because chances are you're not going to use the Cool-er as an MP3 player, but it's just one of those annoying design flaws we have to point out.

Another drawback: the "page turning" on the device--when you move back and forth in a document--has a slower refresh rate than rival readers from Sony and Amazon.

Cool-er e-book reader specs.

Cosmetics aside, the bigger problem with the Cool-er is that its interface lacks polish and its buttons aren't designed all that well, both in terms of placement and mechanical function (the biggest issue is that they're stiff). Adjusting the font size, for example is a much more tedious process than it should be; a dedicated font button like there is on the Kindle would have been nice. You often end up dealing with menus within menus and check boxes you have to click. It's just a bit cumbersome, and style-wise, it's too generic.

Interead also contends with the fact that the e-books you'll find in its store are, by and large, pricier than their Amazon counterparts. For the record, Interead isn't trying to gouge anyone; Amazon is literally taking a loss (up to $5 or $6) on most best sellers to undercut the competition. And that's simply not a strategy Interead can afford to employ.

All in all, the Cool-er isn't a bad little e-reader and we had a good time throwing various file formats at it. The text didn't always display correctly--or the font was too small on some occasions--but we found a lot of good free material to read and the E-ink text on the Cool-er appeared sharp, with good contrast; it looked just like it does on the Kindle 2.

If the Cool-er cost less than $200, it would be easier to recommend. Hopefully, Interead can tweak some of the interface issues with a firmware upgrade or two, but as it stands, the Cool-er still feels like a first-generation product that has some kinks to work out. At this point, the safer buy in this price range is the Sony PRS-505, which costs only about $20 more online.

Amazon Kindle DX

Amazon Kindle DX review.

Even before the Kindle 2 launched, there was talk of an even newer, larger digital reader from Amazon that would be geared more toward reading textbooks and periodicals. We all assumed it would be bigger, but it was unclear exactly what form it would take. Well, now that it's finally arrived, what is a little surprising is how much the Kindle DX--bigger face aside--is a dead ringer for its little sibling.

In profile, the two devices appear equally svelte: the 0.38-inch-deep DX is just a tad thicker than the 0.36-inch Kindle 2. Obviously, the big difference here is the Kindle DX's 9.7-inch e-ink display (1,200x824-pixel resolution), which technically offers 2.5 times more screen real estate than the Kindle's 6-inch display. That extra screen comes at a price, both figuratively and literally, as the DX weighs almost twice as much (18.9 ounces) as the Kindle 2 and costs $130 more, at $489.

That said, while the DX is significantly larger and heavier, it doesn't feel too burdensome to carry or hold. However, it clearly isn't as portable as the Kindle 2; its larger footprint requires a larger bag or briefcase for stowaway purposes. Most women's handbags, for instance, just won't be big enough to contain the thing.


The Kindle DX (right) is considerably larger than the earlier, smaller Kindle models.

Amazon says the DX's screen technology and guts (i.e., processor) are exactly the same as what you get with the Kindle 2. The DX comes with more memory: 4GB (3.3 usable) of internal memory, compared with 2GB for the Kindle 2 (neither the DX nor the Kindle 2 has an expansion slot for more memory, like the original Kindle had). That's enough memory to store 3,500 books, according to Amazon. If you run out of space, however, you can delete titles from the Kindle and then later redownload previously purchased books in under a minute, free of charge.

The DX also features a built-in QWERTY keyboard for taking notes, entering search terms when wirelessly accessing the Kindle Store, and typing out URLs in the rudimentary Web browser. Like the Kindle 2, the DX's rechargeable battery is sealed into the unit (read: nonremovable) and delivers about two weeks of battery life if you use the built-in 3G wireless data connection judiciously. If your battery dies, you have to send the device back to Amazon to replace the battery for a fee.

Aside from the expanded memory, the two most important feature additions to the new Kindle are native PDF support and the capability to go from portrait to landscape mode by simply rotating the device. Additionally, you can now adjust not only the font size but how many words you want to see on a line of text. And finally, the Web browser is slightly improved (I'll get to that in a minute).

Amazon Kindle DX specs.

As advertised, the larger screen lends itself to displaying newspaper and magazine content, especially when you throw some graphics and images into the mix. You see more of the story on a single page and the reading experience is a little more akin to reading an actual newspaper. However, the newspaper/magazine reading experience isn't dramatically changed from reading newspapers on the Kindle 2.


The Kindle DX is designed to mimic the design of traditional periodicals.

When it comes to textbooks, the Kindle does a good job of displaying graphics and charts (alas, there's no color--only 16 shades of gray), so complex layouts with multiple images end up displaying more or less as they would in a textbook. And obviously, the Kindle DX weighs far less than an organic-chemistry textbook, which is why this device will appeal to students hoping to lighten their backpack loads.

Amazon didn't make a big deal about the capability to add notes and highlight sentences and passages as you're reading, because that functionality was built into previous Kindles along with a built-in dictionary and keyboard. Ideally, of course, the Kindle DX would be a touch-screen model, and you could mark up the "pages" themselves by writing on the screen. You can, however, access those notes on any Web browser.

Another nice convenience: if you have multiple Kindles on a single account--or, more likely, if you're running Amazon's free Kindle App on your iPhone or iPod Touch--all of your content will be synced up. Stop reading a book on Page 116 on the DX, and when you pull it up on the iPhone, it'll resume at that point.

About those PDF documents: there's no explicit zoom feature, but switching into landscape (horizontal) mode crops the PDF and essentially enlarges a portion of it. One of the problems with the Kindle is that it doesn't appear to have the horsepower to properly zoom in and out of PDF files quickly, and thus this horizontal mode is Amazon's workaround. While it may not offer the most flexibility in terms of viewing options, it's not bad. One warning: in order to get quick, smooth transitions going from portrait to landscape mode, you have to hold the Kindle DX upright so the screen is facing you at a right-angle. Also, if you're not careful, you can end up tilting the device and accidentally switching viewing modes. If you have trouble with this, you can set the screen to stay in a fixed vertical or horizontal mode. And you can even choose to flip the screen so it's upside-down with the keyboard on top.


The DX automatically switches to landscape mode when tilted on its side.

We promised more on the Web browser improvements and here it is: you can now switch from a basic mode to an advanced "desktop" mode that allows you to view the Web page as you would on your desktop (you switch into landscape mode to get a wider angle of view). You access this mode while using the browser and hitting the menu button, which reveals the desktop mode option.

As a test, we brought up the CNET home page, and after some lengthy load times and some funky graphical glitches, the page did indeed look more or less like a monochrome version of CNET's home page. (This model, like previous Kindles, doesn't offer Flash support and won't display video). In other words, yeah, it's improved, but it's not a huge improvement. Ultimately, the browser still does best with lighter-weight (read: fewer graphics) mobile versions of Web sites that are suitable for viewing on mobile phones. (For now, Amazon is saying that a firmware upgrade will not be available to Kindle 2 owners to add the new browser features or native PDF support).

Amazon Kindle DX opinions.

Small gripes aside, we don't have any complaints about the feature updates and generally think they're a nice plus. Of course, some Kindle 2 owners aren't happy that Amazon didn't include them in their devices--especially when you consider the DX was launched relatively quickly after the Kindle 2--but such is the cruel reality of a consumer-electronics world in which later products tend to incorporate new features.

All that said, you now have a choice between two different Kindle models, and the big question is whether you should spend the extra dough on the DX or opt for a Kindle 2. In our humble assessment, the majority of buyers will--and probably should--favor the smaller device, the Kindle 2. Why? Well, we have some concerns over the DX being more of a two-handed e-reader; yes, you can hold it in one hand for a short time, but you really need to keep both hands on the device to support its weight. Meanwhile, the Kindle 2 is easier to hold for longer periods of time with just one hand.

The other factor to consider is that when it comes to periodical reading (newspapers and magazines), the advantage of having more text and images on the screen is a nice perk, but the reading experience isn't enhanced as much as you might think. One problem is that even with the larger screen, you don't feel like you're looking at a whole newspaper (or magazine). There's typically one story per page and you keep hitting the "next page" button to turn pages and get to the next story. Alternatively, you can go to a table of contents and pick from various sections or select from a list of articles within the section. Again, aside from the fact that you're seeing more text, the overall reading experience is similar on each device. (Note: At the time of this writing, there's continued talk of reduced subscription rates on certain newspapers such as The New York Times, The Washington Post, and The Boston Globe, but Amazon has yet to offer details on the terms of those reduced rates and we only saw full-price rates advertised in the Kindle Store. For example, The New York Times currently charges $13.99 a month for its Kindle version, but its rate is allegedly supposed to drop to $9.99 with a longer-term subscription).

As for textbook reading, we can see how the Kindle DX would have a distinct advantage over the Kindle 2. Also, for seniors or other sight-challenged folks who want to jack up the font size to the maximum level, reading on the DX is a better experience, because you can get a reasonable amount of text on the page, and the maximum font size is even bigger on the DX than the Kindle 2. With the font set to the highest level on the Kindle 2, we counted 11 lines of text with about five words per sentence. By contrast, on the Kindle DX, we counted 19 lines of text and six or seven words per line. (Note to arthritis sufferers: because the Kindle DX is somewhat weighty, you'll probably want to prop it up on some sort of reading stand. You can also flip Amazon's Kindle DX cover around so it becomes an easel, but you'll have to read in landscape mode for it to work).


The larger screen makes it easier to read, but the added weight may cause strain during long reading sessions.

The native PDF support is a tough call. Yes, it's a plus and the Kindle 2 should really have it. Amazon does offer an "experimental" e-mail conversion service that will turn PDFs, as well as JPEG, GIF, PNG, and BMP images, into Amazon's proprietary AZW format. However, Amazon acknowledges that using this service doesn't always yield PDFs that display accurately. Bottom line: if you're planning on storing and viewing a lot of PDFs on your e-reader, the DX is the way to go if you want to stay in the Kindle family. (We wish the Kindles were more open and offered support for other formats such as EPUB files, but, for now, Amazon has chosen to keep its e-reader garden relatively closed.)

Up till now we've been talking about the Kindle DX without any regard to price, but obviously its high price tag is one of its biggest shortcomings, and that may limit its appeal in the early going. We do expect that Amazon will figure out a way to subsidize the cost of the device for the one audience it hopes to reach in large numbers: college students. But for the average consumer, $540 (if you include the cost of an optional protective cover, which we actually consider a must-have) is a lot to spend for an e-reader that can easily break if dropped.

Amazon Kindle DX.

That said, there's undoubtedly a certain segment of buyers out there who won't mind spending this kind of money on a large format e-reader that offers the core simple-to-use Kindle experience, plus a couple of new features. This reviewer would prefer to carry around the smaller and less expensive Kindle 2, but to some, bigger will always be better--price be damned.

Sony Reader Touch Edition PRS-600BC

When Sony released its touch-screen PRS-700 Reader last year, it had a few noticeable flaws. First, its contrast--or how black the letters appear on the screen--wasn't as good as that of the Amazon Kindle or even Sony's earlier PRS-505 Reader. Secondly, its screen reflected light and created a glare issue if you didn't hold the device at just the right angle when viewing it. Thirdly, the side-lit screen theoretically allowed for reading in dark environments, but it was more trouble than it was worth. And finally, the touch screen wasn't quite as responsive as it should have been. Those flaws were especially disappointing because the PRS-700 was otherwise a pretty good e-reader, and we found the touch-based interface to be more intuitive than navigating on the Kindle.

Enter the Sony Reader Touch Edition PRS-600. At first glance, it looks very similar to the PRS-700, but upon closer inspection you'll notice that Sony has removed the LED sidelights from the edges of the display and slimmed the device a bit. The lighting on the PRS-700 wasn't great and the root of several of the device's flaws, as it added another layer of glass to the device, making the screen more reflective and less responsive at the same time.

So lights gone, the problem is fixed, right?

Alas, not exactly. The PRS-600 is definitely an improvement over its predecessor, but it, unfortunately, retains two of its major flaws. While the screen is clearly more responsive to your touch, it still has some glare issues and the letters simply don't appear as black and distinct as the letters on the step-down PRS-300, which doesn't offer a touch screen.

Sony Reader Touch Edition PRS-600BC review.

No, these flaws aren't fatal. And if you picked up an e-reader for the first time and had nothing to compare the PRS-600 with, you'd probably think it was just fine. But it's our job at CNET to compare products to one another, and thus we can tell you that you'll notice a clear difference between this screen and that of the Amazon Kindle and Sony's Reader Pocket Edition PRS-300--which offers slightly better contrast than Amazon's e-reader. It's a shame, because in most other regards, the PRS-600 is a very good e-reader.

First off, let's get the wireless issue out of the way: the Reader Touch Edition doesn't have it. Sony has tapped its upcoming Reader Daily Edition to go toe-to-toe with the Kindle, so you'll want to wait for that one if the dearth of cellular wireless is a deal breaker. Otherwise, the PRS-600 is fairly loaded with features. Beyond its 440MB of usable built-in memory--good for storing about 350 e-books--there's a set of dual expansion slots on the top of the unit for both SD and Memory Stick Duo memory cards. Also, you get annotation and note-taking capabilities (you can write directly on the screen with the included stylus), MP3 audio, and JPEG image viewing. And its use of the EPUB file format opens the door to a variety of free content, including public domain Google Books downloads and titles that can be electronically checked out from many local libraries.

Sony Reader Touch Edition review.

Measuring 6.9 inches tall by 4.8 inches wide by 0.4 inch thick and weighing 0.63 pounds, the PRS-600 has a 6-inch screen (diagonal) and looks to be about 20 percent bigger than the 5-inch Reader Pocket Edition PRS-300. To protect your investment, the device ships with an inexpensive yet functional neoprene black slip cover. Fancier covers, such as the leather-styled one that comes with the PRS-700, are also available, but they'll cost you extra (it seems as if Sony had to cut corners on the cover to keep costs down).

This model comes in black, silver, and red and retains the look, feel, and interface of the PRS-700 with a clean, minimalist styling and only a handful of buttons.

The PRS-600's 6-inch screen has an 800x600-pixel resolution and eight levels of grayscale (color e-book screens won't be available anytime soon). Like most other electronic paper products, the PRS-600 uses "e-ink" technology that serves to make the letters and words on the screen look more printlike in their appearance. One of the characteristics of e-ink is that when you turn a page or scroll from one onscreen menu item to another, there's a slight delay as the screen refreshes. That's true of this model of this model, too, but we found it to be zippier than the PRS-300 and turned pages a fraction of a second more quickly. Its faster processor also is helpful when accessing PDF files, particularly larger ones, and using the zoom feature on those documents. (Note: Larger screen e-readers are more suitable for viewing PDF files, but while this one doesn't do a great job with them, it does significantly better than the PRS-300 and the Kindle 2).

The PRS-600 may have a speed advantage, but the PRS-300, as noted, does offer better contrast. Comparing the PRS-600 with the PRS-300 side by side, the first thing you notice is that the letters and icons on this model appear lighter while the background on the PRS-600 is slightly darker (read: a darker shade of gray). You'll also notice that when you hold the two units together and tilt them, the PRS-600's screen is much more reflective. At certain angles, with normal overhead lighting, the glare is so bad that you can't read the text on parts of the screen. Needless to say, the combination of these drawbacks renders your reading experience not as good as it could--and should--be.

In case you're wondering, there's no way to adjust the contrast. Also, there's also no backlight, but--considering that it didn't really work that well in the PRS-700--we're not complaining. However, you can adjust the size of the letters. With the Size button, you can choose among five font settings: small, medium, large, extra large, and extra-extra large. While the absolute sizes vary from title to title, a 6-inch screen (diagonal) doesn't give you a ton of real estate but as long as you stick with the small, medium, and large font sizes, it's adequate (the medium setting will be best for most people). This model doesn't have a built-in accelerometer that automatically flips the screen when you turn it, but you can manually set the screen to display vertically or horizontally.

Sony Reader Touch Edition specs.

Like the iPhone and other next-generation touch-screen phones that have been appearing lately, the PRS-600 incorporates some gesture-based commands. You can swipe your finger across the display to page forward or back (you can choose between a left or right swipe to advance pages in the settings menu). Swiping and holding your finger down at the end of the swipe allows you to advance or rewind through pages at a fast clip. The swiping is a nice way of giving you the feeling of turning pages in a book--and as we mentioned earlier, the touch screen is more responsive to your touch. But don't expect the touch screen to be anywhere near as responsive as that of the iPhone or iPod Touch--selecting stationary menu items is fine, but the gestures require you to press pretty hard. A lot of folks will continue to use the well-placed hard buttons at the bottom of the screen to page forward and back.

The PRS-600 also has an annotation and notes feature, as well as a newly introduced embedded dictionary (the Kindle had an integrated dictionary form the start, but this is Sony's first model to feature one). On a basic level, you can turn the Reader into a notepad, creating single notes that aren't tied to any books or documents. For example, you can type out a text memo reminder using an onscreen keyboard or write a note freehand by using the stylus (you can draw anything you want, in fact). That all works fine and is simple to do.

Things get a little more complicated when you move to annotations. With the included stylus--or your finger--you can highlight words and add annotations via a virtual keyboard or just draw freehand on the page/screen using the stylus. The whole process is somewhat intuitive, but we had trouble figuring out how to add a note to a highlighted sentence or paragraph (you can also add notes to bookmarks). You first have to highlight the section, then tap on it to pull up a separate menu that asks whether you want to add a note using the keyboard or handwriting it via the "drawing" method. Unfortunately, we found that when you tap on the highlighted section, it didn't always pull up the note-taking menu. It was a bit frustrating at times.

After annotating a book on the Reader, you can "merge" those annotations with annotations you may have already added to the same book using your computer (from within the eLibrary software). Viewing--and reviewing--text, notes, and any markups using a larger computer monitor is preferable to viewing them on a dull, 6-inch screen, so if you're a big annotator, you'll probably find yourself reading a lot more on your computer than you think.

While this all sounds quite sophisticated and potentially useful, we'll warn you that to get the hang of the markup features, you're going to have to do some digging in the user manual (it's available as a PDF file). And even then, you may run into some snafus.

As for more mundane items such as battery life, these devices are designed to go several days or even weeks without needing a recharge. According to Sony, you should get up to 7,000 page turns or about two weeks of usage from a single charge. However, like the PRS-300, the included lithium ion battery isn't user replaceable--you have to send the unit back to Sony if the battery dies.

We were disappointed that this e-reader doesn't ship with an AC adapter (it's an optional accessory that costs $30); instead, the default charging option is limited to connecting the Reader to your PC with the included USB cable. If you happen to own a Sony PSP, the charger from that device works with the Reader. It's also worth noting that we couldn't charge the Reader with a standard USB cable connected to a 5V power adapter, such as the standard iPod wall charger.

On the content side, Sony has made efforts to catch up with Amazon in terms of the number of books it has available and on competitive pricing--like Amazon, Sony now charges $9.99 for bestsellers. With the addition of thousands of free public domain titles from Google (which includes many pre-WWI classics), Sony boasts more than 1 million titles in its e-book store, and that number continues to grow.

Sony's also upgraded its eBook Library PC software (it's up to version 3.0), and--hallelujah--it's now available for both Windows and Mac machines. While the process of transferring content to the device isn't as convenient as downloading books wirelessly to the unit as you can with the Kindle (as long as you can get a signal), Sony's improved its software to the point where it's become fairly easy to use and is not the liability it once was. Still, there are some small quirks you'll discover that make you think there's room for additional tweaks.

Downloading a purchased book is a two-step process. You launch the software, connect the Reader via USB, and browse the e-book store, which in some ways is better organized and superior to the e-book store built into the Kindle. After you purchase a title, it goes into a special folder; you then drag the title onto the icon for the device and it transfers to it. Overall, it's pretty simple. And adding nonencrypted files isn't hard either. After downloading a file to your computer, you import that file to your library using the "import" function and drag it over to the "Reader" icon on the left side of your screen.

Sony Reader Touch Edition opinions.

In fact, as we've said before, one of the Reader's strengths is its capability to read other formats besides encrypted Sony e-books from the store. The Reader is capable of displaying text, RTF, Word, BBeB Book files, and EPUB files, as well as PDFs. The zoom functionality on PDFs is more robust on this model than the PRS-500, but those who are looking for stronger PDF support should probably check out a larger format e-reader like the 9.7-inch Kindle DX or the 8-inch Sony Reader Daily Edition.

Another big plus is that the PRS-600 and other Sony Readers are compatible with digital books from local libraries, which have just begun lending out e-books using an EPUB file format with 21-day expiration. The selection is currently very limited, but anything that's available, is free to download. There's a lot to like about the Sony Reader Touch Edition. It's slim, relatively lightweight, more compact than the Kindle 2, and it is classy looking. We also continue to be fans of the touch interface for e-readers and its feature set is quite good, despite lacking a wireless option.

All told, it's hard to ignore the fact the PRS-600 is hampered by screen issues. While they may not be complete deal breakers, they're definitely something you should be aware of and we recommend that you check this product out in person before buying it.

Astak EZ Reader Pocket Pro (e-book reader)

You may not have heard of Astak, but it's one of several non-name-brand companies that are jumping into the e-book reader space with a range of new models, including the 5-inch EZ Reader Pocket Pro reviewed here.

Astak EZ Reader Pocket Pro review.

While this model is smaller than the Amazon Kindle, which has a 6-inch screen, we actually like the size of the Pocket Pro and other 5-inch nontouch-screen e-readers, such as the Sony Reader Pocket Edition (PRS-300). This model, like the Sony, has a list price of $199, so it makes sense to compare the two units, especially since both models have Adobe Digital Editions compatibility, which allows you to read downloadable e-books in the secure ePub format that's increasingly becoming the standard--outside of Amazon's Kindle--for online e-booksellers.

Measuring 6 inches high by 4.1 inches wide by .4 inch deep and weighing 6 ounces, the Pocket Pro is about the same size as the Sony PRS-300. It's hard to call it a true pocket device, such as the iPhone, but it will slip into the inside pocket of most sports coats (we tried it with a blazer), as well as cargo pant pockets.

From a design standpoint, the Pocket Pro features a rubberized finish that Astak reps claim is less susceptible to scuffing than the finish on Sony's Readers. There may be some truth to that--and we did like the feel of the finish--but overall the Sony is sleeker looking.

We appreciated that the Pocket Pro comes with a nice faux-leather cover with a magnetic clasp that keeps the cover closed when you're finished reading. You also get such features as an SD expansion slot for more memory (there's 512MB of internal memory and you can add cards up to 16GB). The battery is user replaceable, and provides up to two weeks of reading on a single battery charge. All of those are nice pluses.

This model comes in a number of colors, including white, black, red, blue, pink, and purple. Like most other electronic paper products, this Astak and its larger sibling, the 6-inch EZ Reader, use "E Ink" technology, which serves to make the letters and words on the screen look more printlike in their appearance. One of the characteristics of E-ink is that when you turn a page or scroll from one onscreen menu item to another, there's a slight delay as the screen refreshes. That's true of this model, too, and we sometimes noticed some ghosting of the menu screen on the page (you press a button to pop it up) until we refreshed the page. Otherwise, the screen (800x600 resolution, with eight levels of gray scale) is pretty easy on the eyes. Like all of these readers, though, you'll need to read in a well-lit environment, because there's no laptop-like backlight.

One of the Pocket Reader Pro's biggest strengths is the number of formats it supports. The full list includes: Adobe PDF (with reflow capability), RTF, TXT, Microsoft Word (DOC), EPUB, PDB, FB2, TXT, HTML, LIT, PRC, WOL, CHM, TIF, RAR, ZIP, DJVU, JPEG, PNG, GIF, BMP, and MP3. You can also view JPEG files and other image files (though, without any color, they come off like something you'd see on an Etch-a-Sketch) and listen to MP3s as you read.

While there's no tie-in to a major e-book store like Sony, Barnes & Noble, or Amazon, at this moment, you can download titles from such lesser known e-book stores as Shortcovers and Books on Board, as well as other sites that offer thousands of free titles.

Astak EZ Reader Pocket Pro specs.

To download e-books from Shortcovers, you have to install Adobe Digital Editions on your computer, then download the e-book (a secure ePub file), and transfer it to the device via USB using the Adobe software. Documents, PDFs, and e-books can be read vertically on the screen or manually rotated so they appear in landscape (horizontal) mode.

The Adobe software also allows "loaners" from local libraries that support such technology. Using the software, you transfer the ePub file downloaded from your local library to the Pocket Pro; the file automatically expires after a set period (usually 14 to 21 days).

In addition to library lending, the Pocket Pro's ePub support means that you can download one of the thousands of free Google Books available in that open format. The catch is that most of them are public domain titles that predate World War I. Still, it includes a long list of classics, including Shakespeare, Arthur Conan Doyle, Jane Austen, and the like--all completely free.

The Pocket Pro has a built-in text-to-speech function that will "read" most any document to you (you'll need to plug in a pair of headphones). Whereas the Amazon Kindle's text-to-speech support is limited to specific titles (based on whether the publisher or author allows it), the Pocket Pro seems to universally support any text on the device. Unfortunately, the synthesized voice is far more robotic and monotone than Amazon's implementation, so we don't think Astak users will be activating it too often.

The Pocket Pro isn't a bad little e-reader, but we weren't in love with the interface and we found navigating the device to be cumbersome. To zoom in on a PDF file, for example, requires three button pushes. You have to hit the menu button, select "zoom" from the menu choices, then select one of the sizes (extra-small, small, medium, larger, extra-large).

Astak EZ Reader Pocket Pro opinions.

Another thing that was bothersome was that the rocker switch on the side of the unit doesn't allow you to scroll down through the items in your library. Instead, you have to press the number that corresponds to the item you want to select (there's a set of number buttons underneath the screen). The rocker button on the side is only for turning pages when you're reading a book (or, if you have more than eight items in a folder, you can use the rocker switch to advance the list to the next set of titles).

We had similar misgivings about the Cool-er e-book reader, which also suffers from confusing button labels and a mediocre interface that is not as intuitive as it should be. Part of the problem is that companies like Astak appear to be buying off-the-shelf e-book reader designs from Chinese manufacturers. While the devices themselves work well enough (the lettering on the screen is dark and the display looks just like the Sony's), they just seem a bit generic and lack polish. Some of the early photo frames were just like this: their displays showed images just fine, but the interface was kludgy.

If this e-reader cost $149 or less, we'd have an easier time living with its shortcomings. But since it's selling for $199 (and we've actually seen it for more than that), it's much less compelling, particularly considering that Amazon and Barnes & Noble are selling models with far better feature packages--built-in wireless, solid bookstore support--for just $259. As we said, the Pocket Pro's strengths are its compact size and capability to read a lot of formats. If those are features you're looking for in an e-book reader--and you don't need compatibility with Barnes & Noble or Amazon titles--this Astak is worth some consideration. But if you want something a bit slicker, the Sony Pocket Reader, even though it lacks an SD-card expansion slot, is probably the better bet. At the rapid rate the e-book reader market is evolving, you might want to wait a few months; we suspect prices will continue to drop and new choices will be popping up in due course.

Tuesday, November 3, 2009

Motorola Droid (Verizon Wireless) review

You have to hand it to Verizon Wireless: though the Google Android operating system now extends to a handful of devices, the carrier was able to get the tech world "excited" about its first Android phone. First known as the Sholes, the Motorola Droid swirled into the gadget rumor mill this summer. And even as Verizon unveiled its television commercial attacking the iPhone, firm details on the Droid remained few and far between. That is, until now.

Motorola Droid review.

Officially announced on October 28 and set for a November 6 release, the Droid delivers on much of the hype. The display is gorgeous, the Android 2.0 updates are excellent, and the handset is lightning fast, particularly for an Android phone. We'll refrain from using the dreaded "iPhone killer" expression, but comparisons between the two devices are obvious, and we see the Droid as a real competitor to Apple's device. On the downside, we weren't crazy about the keyboard and dialpad accessibility, the calendars aren't fully integrated, and we'd prefer to see dual-mode (GSM/CDMA) capability. But for Verizon's first pass at Android, the Droid more than delivers. And even better, it's a clear departure from Verizon's locked-down past. At $199, the Droid is on par with T-Mobile's Android device, but it's slightly more expensive than Sprint's devices.

Design and display
At first glance, you might not think the Motorola Droid's design amounts to much. Its build is rather dull and the sharp angles result in a boxy look. But this is a smartphone with a lot of surprises, the biggest being the positively gorgeous WVGA display. At 3.7 inches, it surpasses even the iPhone and is firmly in the bounds of what we consider to be an acceptable size for a touch-screen display. Color support is generous (16 million hues) and the resolution (440x854 pixels) is some of the richest we've seen. We aren't kidding when we say that this display is bright and brilliant with vibrant colors and sharp graphics. It also lends itself well to the welcome Android 2.0 interface updates (more on that later).


As we said, the Droid's display is spectacular.

Of course, with such a large display, the Droid is rather big (4.56 inches tall by 2.36 inches wide by 0.54 inch thick), but that's a small price to pay for the top-notch display. You'll notice that the Droid is heavy (5.96 ounces) compared with other smartphones, but the trim design keeps it portable. We also welcome the solid feel in the hand, even if the slider mechanism is a bit quirky. The actual sliding motion is quite stiff, but the front face doesn't really lock into place on either end. Indeed, we noticed that even a gentle nudge can start to close the Droid. No, it's not a big deal, but it's something to consider.


The Droid is slightly larger than the iPhone.

The capacitive display's touch interface is quick and responsive and we love the added multitouch capability. As with previous Android phones, there's vibrating feedback only for certain functions (like a "long press"), though you can turn off the haptic feedback completely if you desire. When we selected items and scrolled through long lists, there was no lag time in performing the command (more on that later, as well). You also can customize the display's brightness, backlighting time, and animations. The accelerometer will adjust the display's orientation as you rotate the Droid in your hands, but you can turn this feature off.


Outside of the upgrades from Android 2.0 and the Droid-specific tweaks, the basic interface will be familiar to Android users. You get only three home screens--we prefer the five we got on the Motorola Cliq--but you can customize each pane with widgets. And, of course, the central pane has the Google search bar. The main menu is accessible via the pull tab at the bottom of the display. The menu's design is mostly unchanged. You can move icons around and add shortcuts and folders.

Motorola Droid Specs.

Keypad and controls
Below the Droid's display are four touch controls: Back, Home, Search, and Menu. They perform the same functions as on other Android phones, with the search and menu keys being the most useful. The former activates Google search with just one press, and the latter opens relevant menu commands for various handset modes and features. Though the touch controls are responsive, they're not very big. And at the end of the day, we'd prefer actual physical buttons. We know this all comes down to a personal preference, but that is ours.


The Droid has four touch controls below the display.

In a baffling change from previous devices, the Droid does not have a physical Talk control. Instead, you'll have to access the calling functions through a widget on the display. We're not in love with this change, mostly because we prefer to be able to call up the phone dialer without having to go through the home screen. For example, you have to close the browser if you want to make a call while viewing a Web page. The phone dialer interface is mostly the same. The buttons are square rather than round, but you get access to your call log, voice mail, contacts list, and favorites.


We don't love the Droid's keyboard just yet.

When you open the Droid to display the physical keyboard, the screen orientation will change automatically. Though many users will welcome a physical keyboard, we weren't particularly impressed. The keys are flush and squashed next to each other, which makes it difficult to text quickly or by feel. Also, though the buttons do give a slight downward "push," they're a bit slick and we were thrown off by the "dummy keys" on either end of the bottom row. On the whole it is a better experience than the T-Mobile G1, but typing is not nearly as comfortable as with the Cliq or even with the Samsung Moment. Sure, you'd probably get used to it eventually, but on the first pass we have our reservations.

The letters on the keys are large and backlit for dialing in the dark. Four rows of keys do mean that numbers and common punctuation and symbols double up with letters. That's common on smartphones, so we won't make a big deal and we like that the top row of keys isn't too close to the slider. Fortunately, there are a fair number of additional controls. We welcome the two Shift keys and the two Alt keys (they sit in pairs on either side of the keyboard), the large and convenient space bar, and the menu and search keys. You'll also find the usual back and delete buttons. Additional symbols, however, require a separate virtual keyboard.

Speaking of which, the Android virtual keyboard is largely the same, but Google says it revamped the keyboard layout for faster, more-accurate typing. We haven't noticed specific design changes just yet, but we'll explore a bit more. Also, as Google puts it, "the multitouch support ensures that key presses aren't missed while typing rapidly with two fingers." When using either keyboard, Android 2.0 offers a better dictionary that includes contacts names.

The toggle and central OK button next to the display is easy to use. It can help you browse through the menus and select items, but with the exception of games, we barely used it given the fantastic display. It's flush as well, but it's quite large and accessible. On the downside, however, it does shrink the width of the keyboard. Some users may not mind, but we noticed its impact.


The Droid has a 3.5-millimeter headset jack.

The remaining physical controls consist of a volume rocker and a camera shutter on the left spine. Both are almost flat, but we could find the rocker when on a call. The Micro-USB port is used for a USB cable and (thankfully) the charger. You also use it to connect the Droid with the multimedia dock. We're pleased with the 3.5 millimeter headset jack on the phone's top end. Not only can you use your own headset, but it's also in a convenient place. A stiff power control sits next to the port, while the camera lens, flash, and stereo speakers rest on the rear face. Unfortunately, you have to remove the battery to access the microSD card slot.


You must remove the Droid's battery to access its memory card slot.

Features
The Motorola Droid offers a number of the same core features as previous Android devices, such as the HTC Hero and the Samsung Moment. However, it's distinct in that the Droid is the first smartphone to run Android 2.0, which brings a crop of new features and interface enhancements. For this review, we'll concentrate more on the new rather than the old, but to learn more about some of Android's main functionalities, please check out reviews of other Android smartphones.

Android 2.0 updates
As we mentioned earlier, the home screen and main menu on Motorola Droid don't look terribly different from, say, the T-Mobile MyTouch 3G's at a glance. However, as you use the device, you'll notice subtle changes and enhancements that make the user interface a bit more refined and streamlined; the gorgeous display doesn't hurt, either.

Also, although it's a Motorola phone, the Droid does not use the MotoBlur software that we saw on the Motorola Cliq. Part of the reason is that the Droid is targeted for a bit of a different audience than the Cliq (read: older, more business-oriented) so it didn't really jibe with the experience that Moto and Verizon want to offer to its customers, and we think that was a good decision. In MotoBlur's place, there is a Facebook widget on the Droid that you can use to update your own status and scroll through your friends' updates. Other preloaded widgets and shortcuts include YouTube, a corporate calendar, and something called "Power Control" where you can turn on/off your wireless connections, adjust brightness, and so forth--quite handy.

Motorola Droid review.

Some other minor changes include the slightly revamped onscreen dialer mentioned in the Design section, as well a new lock screen that features a sliding curve that allows you to unlock the phone as well as adjust the its volume simply by dragging your finger from one side of the screen to the other.

E-mail, calendar, and contacts
Perhaps one of the top highlights of Android 2.0 is the expanded capabilities of the personal information management tools, including e-mail, calendar, and contacts.

The Droid now offers native Microsoft Exchange synchronization out of the box for e-mail, calendar, and contacts, in addition to support for Gmail and POP3 and IMAP accounts. Note that only Exchange and Gmail offer push delivery, while POP3 and IMAP messages are retrieved at user-specified time intervals, starting at every 5 minutes up to every hour. With Android 2.0, you can have messages from various accounts displayed in one unified in-box; messages are color-coded by account so you can visually differentiate them at a glance. Of course, you can also choose to separate them if you like to keep your personal and work lives separate.

Unfortunately (well, depending on your preference), it doesn't appear that you can combine work and personal calendars as you can on the Palm Pre. Instead, you'll find separate apps for your corporate calendar and your personal one. The corporate calendar is full featured in that you can send messages to meeting attendees, see who has RSVP'd to an event, and/or create your own invites and have it all synced back to your PC.

With the support for various accounts, contact management could get a bit dodgy, but the Droid offers a pretty smart contact management system. Similar to the Palm WebOS Synergy feature, the Droid merges contact information from various accounts, Exchange, Gmail, and Facebook, and combines them on a single contact card for an individual. When you pull up a contact, you'll then be able to see the contact's Facebook status, photos, various e-mail addresses, IM handles, and so forth.

There's also a handy Quick Contact feature: you simply tap on a contact's photo and a toolbar offers you the various ways to get in touch with that person. It's also smart in that you can choose to sync all your Facebook contacts or just those who are already in your contacts database.

Browser
Android 2.0 also brings some improvements to the Web browser, which now supports HTML5. You can add visual bookmarks and toggle between multiple windows through a simple list view. What's more, thanks to the aforementioned multitap support, you can now double-tap on the screen to zoom in and out of Web pages. It's certainly easier than tapping the magnifying glass numerous times, but we still like the simplicity and ease of use of the pinching gesture used on the iPhone or the Palm Pre.

Motorola Droid review.

Most importantly, though, the browser feels faster. With a cortex A8 processor and support for Verizon's EV-DO Rev. A network, CNET's full site loaded in 14 seconds while CNN's and ESPN's mobile sites came up in 8 seconds and 5 seconds, respectively. For comparison, we checked out the same sites on the Samsung Moment for Sprint and the Moment's browser results were 40 seconds, 9 seconds, and 8 seconds in the order listed above. We'll continue to test the browser over the next few days, but the difference in speed doesn't go unnoticed.

Finally, while the Droid's browser doesn't have Flash Lite support, it does have a plug-in that will support Adobe's Flash 10 player when it's available. We also like the refurbished browser interface that includes bookmark thumbnails.

Universal search
With all this information stored on the Droid and the World Wide Web in the palm of your hand, search is key and the Droid certainly delivers on that front. From the home screen, you can easily enter terms into the Google search box either by typing or using Google Voice search and the Droid will search the Web, your text and multimedia messages, your contacts, and your multimedia library for any relevant results. It can search through messages, but you must be in your in-box to do so.

Google Maps Navigation
The Motorola Droid is equipped with GPS/A-GPS, but what's different is the new Google Maps Navigation app. While still in beta, you can now get voice-guided, text-to-speech directions, instead of just text-based instructions, on Google Maps. And the best part? It's free. You don't have to sign up for a monthly subscription or pay a day-use fee for a location-based service, such as VZ Navigator, and in fact, VZ Navigator isn't even offered as an option.

Google Maps also offers layered maps with traffic data, satellite view, and Google Latitude. You can perform searches simply by typing a term, or you can use Google Voice search and speak a business name or general category right into the phone. Once done, Google Maps displays your search results; you can tap on a result, which will bring up numerous options, including navigation, call, or street view. While all of this is wonderful, there are some limitations.

Since we've only had the smartphone for a few hours, we haven't been able to take the Droid and Google Maps Navigation for a road test, but we certainly will over the next day or two. It looks very promising, however, and is certainly a huge feature addition for Android 2.0. We'll be interested to see what kind of affect it will have on LBS providers if it takes off.

We should note that a separate car mount will be available for $30. Once docked to the car cradle, the Droid will automatically display a navigation menu from where you can plan a trip, view maps and directions, and search businesses. Undocked, there's an app called Car Home that shows the same options.

Multimedia
One area that remains relatively untouched by Android 2.0 is the built-in media player. There aren't any major enhancements to the player in terms of interface or functionality, which is too bad. You still get support for MP3, AAC, AMR-NB, WAV, MIDI, and Windows Media Audio 9 formats and the player includes shuffle, repeat, and playlist creation. You can advance and revisit previous tracks by tapping the forward and back buttons or you can swipe the album covers using the touch screen. Unfortunately, there is no syncing software to help you manage and transfer your music. As it is right now, you have to use the old drag-and-drop method using the USB cable or sideload them using a microSD card.

Of course, you can also download songs via the Amazon MP3 store. The store allows you to browse by album, song, artist, or genre. You can download the DRM-free songs over Wi-Fi as well as Verizon's 3G network, though the Droid advises you switch to Wi-Fi when possible since it's faster. We downloaded several tracks from Amazon using the carrier's 3G network and it took an average of around 1 minute and 15 seconds from purchase to download.

Motorola Droid review.

Music quality was quite good. Thanks to the 3.5 millimeter headphone jack, we plugged in our Bose On-ear Headphones and enjoyed rich-sounding songs. We listened to a variety of music, from punk rock to pop to classical, and found a nice balance between treble and bass. Songs even sounded decent coming from the phone's speakers. There was plenty of volume and while slightly harsh, the audio wasn't as tinny as it is on some other smartphones we've tested.


We like the Droid's multimedia dock.

Motorola offers a multimedia dock accessory, which also is sold separately for $30. When you slip in the Droid you get a nifty digital clock interface with instant access to local weather, the media player, the photo gallery, and the alarm clock. You can even change the backlighting color for a softer look. The dock is very handy as a stand for watching videos and you can connect the charger to power the phone while it's inserted. Unfortunately, a wired headset is not included in the Droid's box.

As with other Android devices, there's a dedicated YouTube app. You can comment on clips, favorite them, or share videos via e-mail and Facebook, as well as view them in high quality if available. Obviously, load times and quality depend on the video, but in general, we found that video playback was smoother and didn't require much rebuffering. One of the features that Motorola and Verizon highlighted when giving us a demo of the Droid was its multimedia capabilities, but we think that Google really has to step it up and make more moves, like expanding the video capabilities (for example, the capability to purchase videos from other services), in the near future to make the statement really ring true.

Camera
The 5-megapixel camera takes pictures in three resolutions and boasts a slick user interface. For example, it's now easier to switch to video mode. With previous Android phones, we've complained about the lack of camera editing options. Fortunately, Android fixes that problem by adding four white balance settings, several "scene" modes (night, landscape, sunset, and so on), three image quality choices, an autofocus, a macro setting, and seven color effects. The Droid also has a dual-LED flash.


The Droid's camera lens and flash are on its rear side.

Camcorder settings are fewer, but you can edit the video quality and the length allowed for each clip. You can film for 30 seconds if you're adding the video to a multimedia message, but you can go for up to 30 minutes in normal mode. When finished with your clips and shots, you can store them on the phone or transfer them off using e-mail, a multimedia message, Bluetooth, the memory card, or a USB cable. You even can upload shots directly to Facebook and Picasa with geotags.


The Droid's photos had a pinkish tone.

Photo quality was decent, but not spectacular. Though colors were bright, our images were a tad fuzzy and had a pinkish tone. The flash adds a decent amount of light, but still is a bit dim in completely dark situations. Video quality is actually fairly good--it could handle action better than its Android counterparts and there was little pixelation. Indeed, a closer look at the specs told us why. Not only do videos record at a 720x480 resolution, the Droid films at 24 frames per second (fps) (video playback can go up to 30fps). You can access the media gallery directly from the camera interface. Once there, the normal Android slideshow interface lets you view your work.

Android Market
You can download free and paid apps and games from the Android Market. The Market's interface received a much-needed upgrade with 1.6--we like the white background and the more intuitive search. Android 2.0 doesn't appear to offer any additional changes, which is fine in the short term. On the other hand, the quantity and quality of apps continues to grow every day. For updates and reviews of available Android apps, visit our Android Atlas blog. Of course, you must store apps on the handset's integrated memory, which is limited to 512MB ROM and 256MB RAM. The Droid's memory card slot is only for saving photos, music, and other attachment files. You get a 16GB card in the box, but the slot is compatible with cards up to 32GB.

Basic features
Essentials include a vibrate mode, text and multimedia messaging, a calculator, and an alarm clock. And though we've said it before, we want Android to offer additional organizer options like a world clock, a notepad, a file manager, and a to-do list. Beyond the basics, you'll have 802.11b Wi-Fi, USB mass storage, Google voice search, Google Talk, instant messaging, visual voice mail, PC syncing, and speaker-independent voice dialing. Stereo Bluetooth is also onboard, but Android 2.0 adds object push and phone book access profiles.

Internal performance
The Droid makes a big leap in internal performance. Compared with its rather sluggish Android predecessors, the Droid is lighting fast when opening applications and menus, scrolling through lists and switching display screens. The integrated 600Mhz processor no doubt helps, but we came away impressed and almost amazed with the Droid's internal performance and its capability to run multiple applications at once.

Call quality and performance
We tested the dual-band (CDMA 800/1900; EV-DO Rev. A) Motorola Droid in San Francisco using Verizon service and call quality was excellent. We enjoyed crisp-sounding audio on our end, with little-to-no background noise, so we had no problems hearing our callers or using an airline's voice-automated response system. Our friends also had good things to say about call quality, though they could hear a slight echo at the end of sentences when we activated the speakerphone. On our side, we had no problems with the speakerphone; volume was plenty loud, with no disruptions.

Motorola Droid opinions.

We didn't have any dropped calls during our testing period and had no problems pairing the smartphone with the Logitech Mobile Traveller Bluetooth headset or the Motorola S9 Active Bluetooth Headphones. The Droid has a Hearing Aid Compatibility rating of M3 and T3.

We admit we're disappointed the Droid doesn't have dual-mode capability for domestic CDMA networks and GSM networks abroad. The Droid is a nice device and we would hate to leave it at home when we left the country. Such capability would also be of great benefit to business users, who are among the Droid's main target market.

The Droid has a rated battery life of 6.4 hours talk time and 11.25 days standby time. We beat the promised talk time in our tests for a total of 7 hours and 35 minutes. According to FCC radiation tests, the Motorola Cliq has a digital SAR rating of 1.49 watts per kilogram.

Tuesday, October 13, 2009

Canon Vixia HG20

The Canon Vixia HG20 is an excellent HD camcorder that's reasonably easy to operate out of the box and looks good, too. It's almost identical to the company's Vixia HF11, but rather than recording mainly to internal flash memory, it records to a hard drive. As for performance, it's as good if not better than the Sony Handycam HDR-SR11. So in the end, it comes down to a preference for flash memory or hard-disk drive as your storage medium of choice. And if it's for flash, your willingness to pay extra for it.

In addition to the price differential--which varies quite a bit on the Web, so it pays to shop around--there's only a few spec variations between the flash-based HF11 and the HG20. The obvious is the HG20's 60GB hard drive versus the HF11's 32GB internal memory. In recording time, it's 5 hours and 30 minutes to 2 hours and 55 minutes at 24Mbps (and both can be supplemented with SDHC cards). Ironically, there's more differentiation between HG20 and its brother, the HG21: in addition to a larger 120GB hard drive, the HG21 offers an eye-level viewfinder.

Aside from capacity, it's really just a matter of size and weight separating the HG20 and HF11; the HF11 is smaller and lighter at 2.9 inches wide by 2.5 inches high by 5.1 inches deep and 15.1 ounces to the HG20's dimensions of 3.1 inches wide by 3 inches high by 5.4 inches deep and 17.6 ounces. Positions for controls and I/O jacks are slightly altered between the two as well. Most notably the dial to switch from video/still record to video/still playback is on the back for the HG20, on the side for the HF11. However, regardless of the model, the controls are large and easy to operate.

A five-way joystick and Function button--which navigates frequently needed shooting settings--live on the bezel of the camcorder's smallish 2.7-inch LCD. Putting the controls out on the LCD instead of under the thumb can make it difficult to simultaneously change settings and keep the camcorder steady. In addition, manually focusing with the joystick can be a pain, regardless of the zoom-view focus assist.

The HG20 records AVCHD video at a maximum bit rate of 24Mbps, and can hold up to 22 hours 55 minutes of video at the lowest bit rate of 5Mbps. (There are five quality settings in all, which I find excessive.) That higher bit rate goes to support the full 1,920x1,080 capture, the norm for most of this year's new models, compared with 1,440x1,080 for older AVCHD camcorders, which required only a 12Mbps maximum bit rate. You can record best-quality movies to SDHC cards as long as it's a Class 4 or better (Class 6 is currently fastest).

Its optically stabilized f1.8-3.0 12x zoom lens has a longer reach than the typical 10x lens available in this class, but the rest of its features are pretty common in Canon's prosumer models. For video, these include aperture- and shutter-priority exposure modes, 3 fixed/1 variable zoom speed options, a video light, Instant AF, and a wind-screen filter. You can also record in progressive 30 or 24 frames per second modes, as well as 60i. For still photos, metering, flash, and burst and exposure bracketing, options become available as well. The camcorder also supplies a complete set of ports and connectors: component or mini-HDMI out for direct-to-TV playback, mini headphone and mic jacks, and USB for downloading to computer.

The lens performs surprisingly well. Not only does the SuperRange optical image stabilization system work satisfactorily all the way out to the end, but the lens focuses quickly and holds the lock in both dim and bright conditions. Images look sharp, too. On the downside, high-contrast edges show more fringing than usual. The stereo microphone sits beneath the lens and generally delivers good audio quality. However, in recent models, Canon changed the wind-filter option from a forced-on to automatic, and ever since we've found it far less effective. The microphone attenuation (zoom mic) works pretty well, too.

Video overall looks quite good despite the use of a small, 1/3.2-inch 3.3-megapixel CMOS sensor. Recordings were properly exposed, nicely saturated, and sharp. As expected, in low light the video displays a good deal of noise and a somewhat compressed tonal range, but retains a significant amount of detail and fares above average compared with the rest of its class.

For the most part, the 24Mbps video is indistinguishable from the 17Mbps except in low light; when viewed on a large-screen plasma TV, the higher bit-rate video displayed significantly more luminance noise than the lower bit rate. The lower bit-rate video looked slightly softer, however. The difference between the two was still noticeable, but not as pronounced, when viewed on my calibrated CRT display. Even when extracting individual frames, I didn't really see any fewer artifacts that would affect video editing. On the upside, there were no software incompatibility issues with the 24Mbps files.

An excellent choice for hard-disk-based HD recording, the HG20 gives the Sony HDR-SR11 a close run for the money and is a clear champion if you don't like the Sony's touch-screen interface. However, the real question is do you want more storage at a lower price or give up some storage space and extra cash for the smaller, lighter HF11. The HG20 gets my vote in that scenario.

Canon Vixia HF100

Canon may not have been first out of the gate with a flash-based camcorder--or second, or third--but one of its debut models, the high-definition Vixia HF100, gets it right the first time. A sleek, matte-gray compact model with a well-rounded feature set, great video, and excellent performance, the HF100 definitely deserves a spot on your short list of potential home-movie camcorders.

Unlike its brother, the HF10, the HF100 lacks built-in memory, including just a slot for SDHC removable flash. Aside from that and the color, the two models are identical. This review is based on our evaluation of the HF10. The petite HF100 weighs 15.1 ounces with SD card and battery and measures 2.9 by 2.5 by 5.1 inches--small and light enough to fit into a large jacket pocket, which is about as good as it gets on the horizontal designs. That's a hair smaller than its main competitor, the Sony Handycam HDR-CX7 and significantly more compact than its cousins, the hard-disk-based Vixia HG10 or tape-based Vixia HV30. The plastic body feels quite solid, too.

Fortunately, the HF100 doesn't seem to suffer from the usability issues that usually accompany shrinkage. The controls remain large and easy to operate, though Canon has relocated many of them. The Function button and joystick, which call up and navigate frequently needed shooting settings, now live on the LCD bezel. I'm not a big fan of designs that do this, mostly because I find it more difficult to simultaneously operate the controls and hold the camera steady when they're on the LCD than when they lie under my right thumb. In addition, manually focusing with the joystick on the camcorder's smallish 2.7-inch LCD can be a pain, regardless of the zoom-view focus assist. (For more on the design, click through to this slide show.)

It records AVCHD video at a maximum of 17 megabits per second (2 hours and 5 minutes of video), and can hold up to 6 hours and 5 minutes of video at the lowest bit rate of 5Mbps. That higher bit rate goes to support the full 1,920x1,080 capture, the norm for most of this year's new models, compared with 1,440x1,080 for older AVCHD camcorders that required only a 12Mbps maximum bit rate. You can record best-quality movies to the card as long as it's a Class 4 SDHC or better (Class 6 is currently fastest): the Class 4 16GB Kingston card I tested with worked fine.

Its optically stabilized f1.8-3.0 12X zoom lens has a longer reach than the typical 10x lens available in this class, but the rest of its features are pretty common in Canon's prosumer models. For video, these include aperture- and shutter-priority exposure modes, three fixed/one variable zoom speed options, a video light, Instant AF, and a wind-screen filter. You can also record in progressive 30 or 24 frames-per-second (fps) modes as well as 60i. For still photos, metering, flash, and burst and exposure bracketing options become available as well. The camcorder also supplies a complete set of ports and connectors: component or mini-HDMI out for direct-to-TV playback, mini headphone and mic jacks, and USB for downloading to computer. (You can find a complete list of the features in the product manual available via this PDF download.)

The new lens performs surprisingly well. Not only does the SuperRange optical image stabilization system work satisfactorily all the way out to the end, but the lens focuses quickly and holds the lock in both dim and bright conditions. Images look sharp, too. On the downside, high-contrast edges show more fringing than usual. The stereo microphone sits beneath the lens and generally delivers good audio quality. However, in recent models Canon changed the wind filter option from a forced-on to automatic, and ever since I've found it far less effective.

As is usual with compact designs, Canon provides a new 890mAh battery with the HF100, the BP-809, which is rated for about 55 minutes of typical recording time. The company offers an optional double-capacity battery, the BP-819. The larger battery likely ruins the svelte lines of the camcorder design, however.

Though the HF100 incorporates a smaller, 1/3.2-inch3.3-megapixelCMOS sensor than the HV30 and the CX7, the video still looks quite good: properly exposed, nicely saturated, and sharp. As expected, in low light the video displays more noise and a somewhat compressed tonal range, but retains a significant amount of detail and fares above average compared with the rest of its class.

An excellent choice for flash-based HD recording, the HF100 gives the CX7 a close run for the money, and it is a clear champion if you don't like the Sony's touch-screen interface. But then the real question becomes which model is the better deal--the Vixia HF10 or the HF100. The cost difference between the two exactly reflects the current price of the HF10's internal 16GB of flash memory, which makes it tempting to recommend buying the cheaper model and springing for an additional card when the prices inevitably fall (or paying the same for a larger card, when they inevitably ship) later in the year. On the other hand, the HF10's black body is a bit more attractive than the HF100's gray. Decisions, decisions.

Lenovo ThinkPad T400s (MultiTouch)

Lenovo's ThinkPad brand is virtually synonymous with business laptops, and the company (like IBM before it) has spent years perfecting the nondescript black-box system, with its iconic TrackPoint and double set of mouse buttons.

We liked the 14-inch T400s ("s" for "slim") when we first saw it earlier this year (see that review), as it shaved some thickness and weight off the older T400 model. Now Lenovo is offering an enhanced version of the T400s, adding a multitouch touch screen and some custom touch-screen software. This is also the first laptop we've reviewed with the final shipping version of Windows 7 preinstalled.

The touch screen and accompanying SimpleTap software add a new wrinkle--one that had its appeal--but without a tablet-style swiveling display, we can see the real-world usefulness of adding touch to a standard laptop being somewhat limited.

It can be argued that Lenovo's build quality and attention to detail are second to none, and the T400s feels like a solid, heavy-duty machine that will stand up to a lot of action. ThinkPad buyers (either small business individuals or corporate IT departments) know what they're looking for and don't mind paying premium for it. The touch-screen T400s starts at $1,999, and includes Lenovo's ThinkVantage suite of business and security-minded software and hardware.

Price as reviewed / Starting price $2,489/$1,999
Processor 2.53GHz Intel Core 2 Duo SP9600
Memory 4GB, 667MHz DDR2
Hard drive 128GB SSD
Chipset Intel GS45
Graphics Intel GMA 4500M (integrated)
Operating System Windows 7 Professional
Dimensions 13.2 inches wide by 9.4 inches deep
Height 1.1-1.3 inches
Screen size (diagonal) 14.1 inches
System weight / Weight with AC adapter 3.9/4.6 pounds

The basic design will be familiar to anyone who has used a ThinkPad in the last few years, with a black, buttoned-down look and the ever-present TrackPoint. Despite being fairly thin and lightweight, the T400s feels solid and sturdy, thanks to its carbon-fiber "roll cage" skeleton. Unlike most other laptops, the lid folds back a full 180 degrees, allowing the system to lie completely flat.

Lenovo spends a lot of effort constantly testing and refining its keyboards. For example, based on detailed analysis of user feedback, the Esc and Delete keys are much larger than normal. This is a traditional tapered-key design, instead of the wide, flat-topped keys nearly all consumer laptops use, and while it may not look as slick, the end result is indeed very comfortable and easy to use. Physical buttons for volume control, speaker mute, and mic mute are also useful.

The large touch pad is hard to see against the matte black wrist rest, but it has a subtle texture that helps your finger know where it's going. Nestled in the middle of the keyboard is a TrackPoint pointing stick--if you're a fan (or you grew up with one as your main laptop input method), it's indispensable. But, the need for a second set of mouse buttons, above the touch pad, eats up some keyboard tray real estate.

The biggest addition to this new version of the T400s is a multitouch display. Windows 7 is a very touch-friendly OS, making it easier for PC makers to add touch functionality. In this case, you can tap and drag Win 7 menus, folder, and files with your finger, as one would on a tablet PC--or there's a custom touch interface provided by Lenovo, called SimpleTap.

The SimpleTap interface lives as a small red button anchored to the side of the display. Tapping it opens the touch interface, which overlays your desktop, and provides a series of large button-like icons. As configured, it provides access to basic system functions, such as speaker volume and screen brightness. You can also turn on the small light above the display, turn the Webcam on and off, or even put the system to sleep.

By navigating to the exe file of any program, you can add a SimpleTap button for it to your collection, choosing its icon, background color, and location on the screen. Each of the small, square icons can also be dragged around to any location on the screen, or automatically regrouped in the center with the tap of a finger. The red button for launching SimpleTap can also be moved to any point along the outer edge of the screen by dragging it.

In practice, the SimpleTap software worked fairly well, although it wasn't as quick and responsive as the touch experience on an iPhone or iPod Touch (we have yet to find a tablet or touch-screen PC that comes close). However, when trying to use SimpleTap from any angle other than right in front of the screen (as one might when showing off a presentation to a group), the control was much less precise, and we often accidentally closed the entire app or sent the icons flying around the screen. Lenovo says the software is currently in beta, and will continue to improve.

A bigger issue, perhaps, is why you'd want a touch screen on a standard nontablet laptop. The practical applications seem limited, although we could see specific users finding tasks (media playback, photo manipulation, etc.) that could take advantage of it. As a $400 add-on to the T400s, it's certainly not an impulse upgrade.

The 14.1-inch wide-screen LED display offers a 1,440x900 native resolution, which is standard for a high-end screen this size (many less-expensive 14- and 15-inch laptops have 1,280x800 displays). The matte finish is a welcome relief from all the overly glossy displays we're exposed to on a weekly basis, and there's an antifingerprint coating that helps keep the screen looking good, even when using the touch functions.

Lenovo T400s Average for category [mainstream]
Video VGA-out, DisplayPort VGA-out, HDMI
Audio Stereo speakers, headphone/microphone jacks Stereo speakers, headphone/microphone jacks
Data 3 USB 2.0 (1 USB/eSATA), SD card reader 4 USB 2.0, SD card reader
Expansion None ExpressCard/54
Networking Ethernet, 802.11 b/g/n Wi-Fi, Bluetooth, optional WWAN Ethernet, 802.11 b/g/n Wi-Fi, Bluetooth, optional WWAN
Optical drive DVD burner DVD burner

ThinkPads are among the only laptops we've seen in a long time to still have ports and connections on the rear edge of the system. There you'll find both DisplayPort and VGA outs, plus two of the system's three USB connections (one is a combo eSATA port, the other is helpfully labeled as a powered USB port).

One odd configuration note: you're forced to choose between an SD card reader or an ExpressCard/34 slot; you can't have both (we got the SD card reader). Our review configuration also included a 128GB SSD hard drive, which is $200 more than a standard 200GB 5,400rpm HDD.

Windows 7 Professional will seem very familiar to Vista users, and somewhat less so to those still using Windows XP. You can read our full review of Windows 7 for a detailed analysis, but there are a handful of tweaks and features that seemed of particular importance to laptop users.

The most jarring change for many will be the displaced Show Desktop button. Instead of living on the left side of the taskbar, it's now in the system tray on the far right side, and without its familiar icon--it's just a tiny, glowing rectangle. Hovering over it with your mouse turns every open window transparent, except for a thin ghostly outline, and clicking the button, as before, minimizes every active window.

The revamped taskbar can also display thumbnails of all the windows you have open in a particular application (for example, Firefox browser windows), by hovering the pointer over the appropriate taskbar icon. Click on any of these tiny thumbnails to bring that window to the forefront.

Intel's high-end 2.53GHz Core 2 Duo SP9600 offers a good balance between energy efficiency and computing power. Compared with other systems with high-end Intel Core 2 Duo CPUs, the T400s performed admirably, and often slightly faster than laptops only a few months old. We'll have to wait until we have more Windows 7 systems tested to determine if there is indeed a performance dividend in real-world testing. In hands-on use, the T400s felt quick and responsive, much as we'd expect from a $2,000 business laptop.

The Lenovo ThinkPad T400s ran for 3 hours and 33 minutes on our video playback battery drain test, using the included six-cell battery. That's decent for a mainstream laptop, but not near the all-day computing holy grail for business systems. Our battery drain test is especially grueling, so you can expect longer life from casual Web surfing and office use.

Lenovo includes a one-year, parts-and-labor, mail-in warranty with the system, although for a high-end business laptop, we'd expect a three-year plan as standard. Upgrading to a three-year plan will cost an extra $100, or $186 for three years of next-business-day, on-site service. Support is accessible through a 24-7, toll-free phone line, and an easy-to-navigate online support site with a knowledge base and driver downloads.

Friday, October 9, 2009

Iriver P7 (8GB, silver)

The Iriver P7 is an attractive touch-screen portable video player, offered in 8GB ($169) and 16GB ($199) capacities. Like its smaller cousin, the Iriver SPINN, the P7 sports an aluminum design and offers music, video, radio, and photo playback, as well as voice recording and a text reader. You won't find advanced features such as Bluetooth or Wi-Fi on the P7, but its relatively low price and large, 4.3-inch screen make it a tempting purchase for video fans.

Design
We have some legitimate gripes with the P7, but design isn't one of them. The P7's sleek aluminum body looks like it belongs in a modern art museum. In fact, even the plastic carton the P7 is packaged in looks like a design student's graduate project.

The P7 measures 4.5 inches across, 3 inches tall, and a relatively svelte 0.5 inch thick. The overall form is more pocket-friendly than the chunkier design of the Cowon O2, feeling more like an Archos 5 with a shrunken screen. The majority of the P7 is operated using touch-screen control, however, you'll find teeny, tiny buttons for power, menu, and volume on the top edge of the player. The P7's headphone jack is on the right edge, along with a hold switch, and a microSD memory slot covered by a plastic door.

While the P7's hardware looks like it takes a few cues from Apple, the touch-screen interface is entirely unique. Iriver appropriately describes the main menu screen as magazinelike, laying out each of the player's functions on a single screen, compartmentalized into an attractive arrangement of boxes. If you're accustomed to scrolling though menus, the P7's Mondrian-esque layout takes a little time to grow on you. After spending some time with it, we can't say the layout offers any practical advantages, but it's a pleasant break from the norm.

Once you dial down into the P7's music and photo menus, the single-page interface of the main menu eventually gives way to a more common list view. Unlike the iPod Touch's smooth, swift, and responsive song lists, sorting through your music on the P7 requires patience and a precise touch on a slim graphical scroll bar. If you plan on storing a large music collection on the P7, prepare for some navigation frustration.


The Iriver P7 comes bundled with earbuds, a touch-screen stylus, a USB cable, and a mini CD filled with software.

Features
The P7 is easy on the eyes, but the features are nothing to write home about. Despite the movie-worthy 4.3-inch screen with a 480x272 resolution, video really isn't the P7's strong suit. On paper, support for formats such as AVI, MP4, WMV, MPG, FLV, XVID, H.264, and a handful of others, makes the P7's video capabilities seem very impressive. In practice, however, we found that the P7 didn't offer the kind of drag-and-drop video format and resolution flexibility we've seen from competitors such as the Cowon O2 or Archos 605 WiFi. Just like the smaller-screened Samsung P3 or Iriver SPINN, we found ourselves spending extra time converting the videos we wanted to watch on the P7 using the included software. Power users and the patient-minded may be able to put up with the P7's particular video requirements, but people looking for drag-and-drop simplicity should look elsewhere.

In spite of our complaints about the sluggish, unfriendly design of the P7's music menu navigation, the audio capabilities of the P7 are arguably the best feature of the device. The P7 supports MP3, WMA, FLAC, WAV, and OGG file formats, along with album artwork and lyrics, but leaves out the AAC format critical for playing back music purchased from iTunes. Songs are listed in either an ID3 tag sort (Album, Artist, Genre, Playlist) or presented as the user's own custom list of folders. Once a song is playing, you can apply custom or preset EQ (there's also some nice SRS WOW HD enhancement settings), change the playback mode (shuffle, repeat, etc.), rate the song on a five-star scale, and even view song lyric information embedded within the file's ID3 tag. There are also settings for bookmarking, looping, or saving files to a custom playlist.

Between the P7 and the similarly priced Cowon O2, we're a little torn when it comes to each player's audio capabilities. Neither device shines in terms of touch-screen menu navigation, but we suspect the O2's AAC support is more important than its lack of ID3 song sorting (some will surely disagree).

P7 features, such as the FM radio and text reader, are nice to have, but unexceptional. The photo viewer, like most aspects of the P7, is a little sluggish. At best, transitions between photographs take 3 seconds to complete, and the image browser uses the same tiny, tedious scroll bar found on the music player.

Voice recordings are also disappointing. Recordings are made to WMA files and include the same ever-present high-pitched mechanical whine we hear on most MP3 player voice memo recorders. What's maddening is that there's no way to monitor the quality of the recordings you're making, either by hearing them over headphones in real time or by seeing a visual indication of the recording input volume. With all of the P7's screen real estate, you'd think they could slap on a nifty graphic VU to offer some reassurance that the microphone is working.


The main menu of the Iriver P7 is laid out on a single page like a magazine. We found no practical advantage for the layout, but it sure is pretty.

Performance
The Iriver P7's rated battery life of 35 hours of audio and 7 hours of video is impressive for a device that costs less than $200. Our CNET Labs came up with results that weren't too far off from iRiver's predictions, with an average of 37.5 hours of audio playback and 7.75 hours of video. Video and photo image quality are comparable to the Cowon O2, although we encountered dramatic screen darkening while tilting the P7's screen at an upward viewing angle. For audio, the P7's default sound is as rich as what you'll hear from an iPod or a Zune, but with enough help from the integrated EQ and suite of SRS audio enhancements, you can sweeten the sound to fit your taste.

The biggest performance disappointment of the Iriver P7 is the included PC software. Three main apps come bundled on the included CD: a firmware updater; an Iriver-branded app for transferring media to the P7; and a video converter. Under Windows XP, we installed all three applications, and had trouble with each one of them. Initially, the firmware updater wouldn't recognize the P7 and told us so with a barrage of repetitive alerts. After rebooting the computer and the P7 and switching up the device's USB protocol (switchable between UMS and MTP), we finally got the updater to stick. The Iriver media transfer software (named Iriver Plus 3) promised to transfer our music, photos, and video directly to the P7, but turned out to be utterly useless. Even the seemingly simple task of using the software to transfer music to the P7 caused repeated crashes of both the software and the device. In the end, we uninstalled the application, and opted to drag and drop our media directly to the device or use Windows Media Player.

The included movie converter application was the least disappointing of the bunch, although it required the P7 to be set in MTP mode for the software to recognize it. We also noticed that the movie application refused to recognize some of our MP4 and MOV files, which is odd for an application made expressly for converting diverse video file types.

All in all, the Iriver P7 is a beautiful looking product with an affordable price, but its features come up short on just about every front. The music player offers a lot of flexibility, but navigation is pokey. The video player is given a nice, big screen, but file support isn't as good as it seems, the conversion software is limited, and viewing angles aren't great. While competitors aren't as pretty as the P7, we feel most people will prefer the features and flexibility of the Cowon O2 or the older (but still beloved) Archos 605 WiFi.