Wednesday, November 4, 2009

Franklin eBookman EBM-911

Franklin's eBookman is, true to its name, first and foremost an e-book reader--but the PDA functionality comes in a close second. It may not have the full functionality of a Palm OS- or Pocket PC-based handheld, but it easily outpaces other e-book readers as a versatile entertainment device and personal information manager.Franklin's eBookman is, true to its name, first and foremost an e-book reader--but the PDA functionality comes in a close second. It may not have the full functionality of a Palm OS- or Pocket PC-based handheld, but it easily outpaces other e-book readers as a versatile entertainment device and personal information manager.

Franklin eBookman EBM-911


At first glance, it's easy to mistake the eBookman for a Palm OS PDA that sports an ample backlit 200-by-240-pixel LCD screen. While its proprietary OS is not very sophisticated, the eBookman lets you synchronize with Outlook via Intellisync synchronization software. And while the eBookman has all the contact management synchronization functions you'd expect from your Palm PDA, all of this takes a backseat to the eBookman's true calling: entertainment.

The large, accommodating screen makes the eBookman an ideal book reader, and if you're afraid of squinting, it's also simple to change font sizes. Our test unit, the $199 EBM-911 with 16MB of internal RAM, provided enough elbowroom for novels, news, and the like. And if you don't need that much space, the $129 EBM-900 offers 8MB of storage.

Franklin eBookman EBM-911 review.

And you may not need all that space, since the reading list is rather sparse, offering mostly classics, such as Bram Stoker's Dracula and foreign-language conversion books. Franklin promises that more titles and a Microsoft Reader converter will be available sometime later this year. One notable absence from the eBookman is the lack of any AvantGo- or Vindigo-like applications. These handy apps load fresh material from the Internet onto your PDA each time you synchronize, so you can read the New York Times, local movie listings, or restaurant reviews while you're on the go. Frankly, we were surprised that such a key bit of software was omitted from what's being billed as an entertainment-first PDA.

If you're not big on reading, you can enjoy audio books, though, since the eBookman supports the audible format and can play MP3s (audio books are also done in the MP3 format). This is where the MultiMedia Card slot in the back comes into play. MP3s are notorious space hogs, so extra cards are a welcome addition. And mercifully, unlike the RCA e-book readers, you're free to download the book and audio files to your PC.

Franklin eBookman EBM-911 opinions.


The sound quality of the eBookman isn't great, but it is good enough to enjoy most audio books. If you try listening to music, though, it sounds more like you're tuning into AM radio with its 96kbps sound. Don't bother looking for separate audio controls to adjust bass or treble--there aren't any. But you do have the option to record short memos or take notes.

Now, try comparing all of this to more single-minded devices such as RCA's REB1100 and REB1200. Both of the RCA units are clunky and more expensive and can only download e-books directly from the RCA-sanctioned online library. No files are yours to keep on a PC.

Cool-er e-book reader

Cool-er e-book reader review.

In the U.S., the Amazon Kindle remains the most popular and best-known e-reader on the market. But not everyone's ready to pay $360 for the device, and the Kindle doesn't appeal to international readers because its wireless capabilities don't work overseas. And that's where upstart digital readers like Interead's Cool-er come in.

The product's name was inspired by the concept of a "cool e-reader" and it's the first consumer electronics product from Interead, which has offices in the U.K. and New York and also has a companion online e-book store to support the device. The Cool-er's claim to fame is that it's lighter, less expensive ($250), more colorful (it comes in eight colors), and more "open" than the Kindle, accepting a wider variety of file formats, much like Sony's e-readers do.

On many levels, including screen size and readability, the Cool-er matches the Kindle 2, and even beats it in terms of memory expansion--there's an SD slot--and we appreciated that the battery is removable and replaceable (Interead will send you a replacement battery for $5).

Dimensions 7.2 inches by 4.6 inches by .43 inches (HWD)
Weight 6.2 ounces
Screen size 6 inches
DPI 170 pixels per inch
Levels of grayscale 8
Type E-Ink Vizplex
Touch screen No
Operating system Linux
Storage 1GB
Processor Samsung S3C2440 ARM 400MHz
Battery Lithium polymer battery (1,000 mAh)
Battery life (single charge) 8,000 pages
Memory expansion SD (up to 4GB)
Wireless No
File formats JPEG, PDF, EPUB, TXT, MP3 (2.5mm headphone jack with a 3.5mm converter included for standard headphones)
Languages 8
Bookstore (titles) More than 750,000

The Cool-er is compatible with Macs and Windows PCs. To get a book or file onto the device, you simple connect it to your computer via USB and drag and drop files to the Cool-er as you would any mass USB storage device.

Cool-er e-book reader opinions.

As we said, one of the big advantages to the Cool-er is that its supports PDF, EPUB books (the Interead bookstore is stocked with e-books in the EPUB format), and text files, and there's plenty of free e-books out there in these file formats. As for PDF viewing, there's no zoom button per se, but switching from vertical to horizontal mode crops sometimes enlarges the PDF, so it has a pseudo zoom feature. (We liked that you could rotate the screen with a touch of a button.)

However, as you might have gathered, the Cool-er does not accept Kindle books downloaded from Amazon. (Books you buy in the Interead store can be read on up to four devices, so you can virtually pass a book around after you read it. Amazon's sharing policy is more restrictive.)

Now for the bad news. While the Cool-er looks fairly attractive on the surface and is indeed lighter than the Kindle 2 and the Sony Reader, its build quality doesn't inspire confidence. It's not poorly built, but it does feel a bit too plasticy for a $250 device. The review sample I received already had scratches to the finish on the back (the Cool-er doesn't come with a protective cover but it should, even if it's a simple and inexpensive neoprene sleeve).

We were also slightly disappointed that the audio jack for MP3 playback isn't the standard 3.5mm plug, but is instead a 2.5mm jack that requires an adapter (one ships with device). That's not a big deal because chances are you're not going to use the Cool-er as an MP3 player, but it's just one of those annoying design flaws we have to point out.

Another drawback: the "page turning" on the device--when you move back and forth in a document--has a slower refresh rate than rival readers from Sony and Amazon.

Cool-er e-book reader specs.

Cosmetics aside, the bigger problem with the Cool-er is that its interface lacks polish and its buttons aren't designed all that well, both in terms of placement and mechanical function (the biggest issue is that they're stiff). Adjusting the font size, for example is a much more tedious process than it should be; a dedicated font button like there is on the Kindle would have been nice. You often end up dealing with menus within menus and check boxes you have to click. It's just a bit cumbersome, and style-wise, it's too generic.

Interead also contends with the fact that the e-books you'll find in its store are, by and large, pricier than their Amazon counterparts. For the record, Interead isn't trying to gouge anyone; Amazon is literally taking a loss (up to $5 or $6) on most best sellers to undercut the competition. And that's simply not a strategy Interead can afford to employ.

All in all, the Cool-er isn't a bad little e-reader and we had a good time throwing various file formats at it. The text didn't always display correctly--or the font was too small on some occasions--but we found a lot of good free material to read and the E-ink text on the Cool-er appeared sharp, with good contrast; it looked just like it does on the Kindle 2.

If the Cool-er cost less than $200, it would be easier to recommend. Hopefully, Interead can tweak some of the interface issues with a firmware upgrade or two, but as it stands, the Cool-er still feels like a first-generation product that has some kinks to work out. At this point, the safer buy in this price range is the Sony PRS-505, which costs only about $20 more online.

Amazon Kindle DX

Amazon Kindle DX review.

Even before the Kindle 2 launched, there was talk of an even newer, larger digital reader from Amazon that would be geared more toward reading textbooks and periodicals. We all assumed it would be bigger, but it was unclear exactly what form it would take. Well, now that it's finally arrived, what is a little surprising is how much the Kindle DX--bigger face aside--is a dead ringer for its little sibling.

In profile, the two devices appear equally svelte: the 0.38-inch-deep DX is just a tad thicker than the 0.36-inch Kindle 2. Obviously, the big difference here is the Kindle DX's 9.7-inch e-ink display (1,200x824-pixel resolution), which technically offers 2.5 times more screen real estate than the Kindle's 6-inch display. That extra screen comes at a price, both figuratively and literally, as the DX weighs almost twice as much (18.9 ounces) as the Kindle 2 and costs $130 more, at $489.

That said, while the DX is significantly larger and heavier, it doesn't feel too burdensome to carry or hold. However, it clearly isn't as portable as the Kindle 2; its larger footprint requires a larger bag or briefcase for stowaway purposes. Most women's handbags, for instance, just won't be big enough to contain the thing.


The Kindle DX (right) is considerably larger than the earlier, smaller Kindle models.

Amazon says the DX's screen technology and guts (i.e., processor) are exactly the same as what you get with the Kindle 2. The DX comes with more memory: 4GB (3.3 usable) of internal memory, compared with 2GB for the Kindle 2 (neither the DX nor the Kindle 2 has an expansion slot for more memory, like the original Kindle had). That's enough memory to store 3,500 books, according to Amazon. If you run out of space, however, you can delete titles from the Kindle and then later redownload previously purchased books in under a minute, free of charge.

The DX also features a built-in QWERTY keyboard for taking notes, entering search terms when wirelessly accessing the Kindle Store, and typing out URLs in the rudimentary Web browser. Like the Kindle 2, the DX's rechargeable battery is sealed into the unit (read: nonremovable) and delivers about two weeks of battery life if you use the built-in 3G wireless data connection judiciously. If your battery dies, you have to send the device back to Amazon to replace the battery for a fee.

Aside from the expanded memory, the two most important feature additions to the new Kindle are native PDF support and the capability to go from portrait to landscape mode by simply rotating the device. Additionally, you can now adjust not only the font size but how many words you want to see on a line of text. And finally, the Web browser is slightly improved (I'll get to that in a minute).

Amazon Kindle DX specs.

As advertised, the larger screen lends itself to displaying newspaper and magazine content, especially when you throw some graphics and images into the mix. You see more of the story on a single page and the reading experience is a little more akin to reading an actual newspaper. However, the newspaper/magazine reading experience isn't dramatically changed from reading newspapers on the Kindle 2.


The Kindle DX is designed to mimic the design of traditional periodicals.

When it comes to textbooks, the Kindle does a good job of displaying graphics and charts (alas, there's no color--only 16 shades of gray), so complex layouts with multiple images end up displaying more or less as they would in a textbook. And obviously, the Kindle DX weighs far less than an organic-chemistry textbook, which is why this device will appeal to students hoping to lighten their backpack loads.

Amazon didn't make a big deal about the capability to add notes and highlight sentences and passages as you're reading, because that functionality was built into previous Kindles along with a built-in dictionary and keyboard. Ideally, of course, the Kindle DX would be a touch-screen model, and you could mark up the "pages" themselves by writing on the screen. You can, however, access those notes on any Web browser.

Another nice convenience: if you have multiple Kindles on a single account--or, more likely, if you're running Amazon's free Kindle App on your iPhone or iPod Touch--all of your content will be synced up. Stop reading a book on Page 116 on the DX, and when you pull it up on the iPhone, it'll resume at that point.

About those PDF documents: there's no explicit zoom feature, but switching into landscape (horizontal) mode crops the PDF and essentially enlarges a portion of it. One of the problems with the Kindle is that it doesn't appear to have the horsepower to properly zoom in and out of PDF files quickly, and thus this horizontal mode is Amazon's workaround. While it may not offer the most flexibility in terms of viewing options, it's not bad. One warning: in order to get quick, smooth transitions going from portrait to landscape mode, you have to hold the Kindle DX upright so the screen is facing you at a right-angle. Also, if you're not careful, you can end up tilting the device and accidentally switching viewing modes. If you have trouble with this, you can set the screen to stay in a fixed vertical or horizontal mode. And you can even choose to flip the screen so it's upside-down with the keyboard on top.


The DX automatically switches to landscape mode when tilted on its side.

We promised more on the Web browser improvements and here it is: you can now switch from a basic mode to an advanced "desktop" mode that allows you to view the Web page as you would on your desktop (you switch into landscape mode to get a wider angle of view). You access this mode while using the browser and hitting the menu button, which reveals the desktop mode option.

As a test, we brought up the CNET home page, and after some lengthy load times and some funky graphical glitches, the page did indeed look more or less like a monochrome version of CNET's home page. (This model, like previous Kindles, doesn't offer Flash support and won't display video). In other words, yeah, it's improved, but it's not a huge improvement. Ultimately, the browser still does best with lighter-weight (read: fewer graphics) mobile versions of Web sites that are suitable for viewing on mobile phones. (For now, Amazon is saying that a firmware upgrade will not be available to Kindle 2 owners to add the new browser features or native PDF support).

Amazon Kindle DX opinions.

Small gripes aside, we don't have any complaints about the feature updates and generally think they're a nice plus. Of course, some Kindle 2 owners aren't happy that Amazon didn't include them in their devices--especially when you consider the DX was launched relatively quickly after the Kindle 2--but such is the cruel reality of a consumer-electronics world in which later products tend to incorporate new features.

All that said, you now have a choice between two different Kindle models, and the big question is whether you should spend the extra dough on the DX or opt for a Kindle 2. In our humble assessment, the majority of buyers will--and probably should--favor the smaller device, the Kindle 2. Why? Well, we have some concerns over the DX being more of a two-handed e-reader; yes, you can hold it in one hand for a short time, but you really need to keep both hands on the device to support its weight. Meanwhile, the Kindle 2 is easier to hold for longer periods of time with just one hand.

The other factor to consider is that when it comes to periodical reading (newspapers and magazines), the advantage of having more text and images on the screen is a nice perk, but the reading experience isn't enhanced as much as you might think. One problem is that even with the larger screen, you don't feel like you're looking at a whole newspaper (or magazine). There's typically one story per page and you keep hitting the "next page" button to turn pages and get to the next story. Alternatively, you can go to a table of contents and pick from various sections or select from a list of articles within the section. Again, aside from the fact that you're seeing more text, the overall reading experience is similar on each device. (Note: At the time of this writing, there's continued talk of reduced subscription rates on certain newspapers such as The New York Times, The Washington Post, and The Boston Globe, but Amazon has yet to offer details on the terms of those reduced rates and we only saw full-price rates advertised in the Kindle Store. For example, The New York Times currently charges $13.99 a month for its Kindle version, but its rate is allegedly supposed to drop to $9.99 with a longer-term subscription).

As for textbook reading, we can see how the Kindle DX would have a distinct advantage over the Kindle 2. Also, for seniors or other sight-challenged folks who want to jack up the font size to the maximum level, reading on the DX is a better experience, because you can get a reasonable amount of text on the page, and the maximum font size is even bigger on the DX than the Kindle 2. With the font set to the highest level on the Kindle 2, we counted 11 lines of text with about five words per sentence. By contrast, on the Kindle DX, we counted 19 lines of text and six or seven words per line. (Note to arthritis sufferers: because the Kindle DX is somewhat weighty, you'll probably want to prop it up on some sort of reading stand. You can also flip Amazon's Kindle DX cover around so it becomes an easel, but you'll have to read in landscape mode for it to work).


The larger screen makes it easier to read, but the added weight may cause strain during long reading sessions.

The native PDF support is a tough call. Yes, it's a plus and the Kindle 2 should really have it. Amazon does offer an "experimental" e-mail conversion service that will turn PDFs, as well as JPEG, GIF, PNG, and BMP images, into Amazon's proprietary AZW format. However, Amazon acknowledges that using this service doesn't always yield PDFs that display accurately. Bottom line: if you're planning on storing and viewing a lot of PDFs on your e-reader, the DX is the way to go if you want to stay in the Kindle family. (We wish the Kindles were more open and offered support for other formats such as EPUB files, but, for now, Amazon has chosen to keep its e-reader garden relatively closed.)

Up till now we've been talking about the Kindle DX without any regard to price, but obviously its high price tag is one of its biggest shortcomings, and that may limit its appeal in the early going. We do expect that Amazon will figure out a way to subsidize the cost of the device for the one audience it hopes to reach in large numbers: college students. But for the average consumer, $540 (if you include the cost of an optional protective cover, which we actually consider a must-have) is a lot to spend for an e-reader that can easily break if dropped.

Amazon Kindle DX.

That said, there's undoubtedly a certain segment of buyers out there who won't mind spending this kind of money on a large format e-reader that offers the core simple-to-use Kindle experience, plus a couple of new features. This reviewer would prefer to carry around the smaller and less expensive Kindle 2, but to some, bigger will always be better--price be damned.

Sony Reader Touch Edition PRS-600BC

When Sony released its touch-screen PRS-700 Reader last year, it had a few noticeable flaws. First, its contrast--or how black the letters appear on the screen--wasn't as good as that of the Amazon Kindle or even Sony's earlier PRS-505 Reader. Secondly, its screen reflected light and created a glare issue if you didn't hold the device at just the right angle when viewing it. Thirdly, the side-lit screen theoretically allowed for reading in dark environments, but it was more trouble than it was worth. And finally, the touch screen wasn't quite as responsive as it should have been. Those flaws were especially disappointing because the PRS-700 was otherwise a pretty good e-reader, and we found the touch-based interface to be more intuitive than navigating on the Kindle.

Enter the Sony Reader Touch Edition PRS-600. At first glance, it looks very similar to the PRS-700, but upon closer inspection you'll notice that Sony has removed the LED sidelights from the edges of the display and slimmed the device a bit. The lighting on the PRS-700 wasn't great and the root of several of the device's flaws, as it added another layer of glass to the device, making the screen more reflective and less responsive at the same time.

So lights gone, the problem is fixed, right?

Alas, not exactly. The PRS-600 is definitely an improvement over its predecessor, but it, unfortunately, retains two of its major flaws. While the screen is clearly more responsive to your touch, it still has some glare issues and the letters simply don't appear as black and distinct as the letters on the step-down PRS-300, which doesn't offer a touch screen.

Sony Reader Touch Edition PRS-600BC review.

No, these flaws aren't fatal. And if you picked up an e-reader for the first time and had nothing to compare the PRS-600 with, you'd probably think it was just fine. But it's our job at CNET to compare products to one another, and thus we can tell you that you'll notice a clear difference between this screen and that of the Amazon Kindle and Sony's Reader Pocket Edition PRS-300--which offers slightly better contrast than Amazon's e-reader. It's a shame, because in most other regards, the PRS-600 is a very good e-reader.

First off, let's get the wireless issue out of the way: the Reader Touch Edition doesn't have it. Sony has tapped its upcoming Reader Daily Edition to go toe-to-toe with the Kindle, so you'll want to wait for that one if the dearth of cellular wireless is a deal breaker. Otherwise, the PRS-600 is fairly loaded with features. Beyond its 440MB of usable built-in memory--good for storing about 350 e-books--there's a set of dual expansion slots on the top of the unit for both SD and Memory Stick Duo memory cards. Also, you get annotation and note-taking capabilities (you can write directly on the screen with the included stylus), MP3 audio, and JPEG image viewing. And its use of the EPUB file format opens the door to a variety of free content, including public domain Google Books downloads and titles that can be electronically checked out from many local libraries.

Sony Reader Touch Edition review.

Measuring 6.9 inches tall by 4.8 inches wide by 0.4 inch thick and weighing 0.63 pounds, the PRS-600 has a 6-inch screen (diagonal) and looks to be about 20 percent bigger than the 5-inch Reader Pocket Edition PRS-300. To protect your investment, the device ships with an inexpensive yet functional neoprene black slip cover. Fancier covers, such as the leather-styled one that comes with the PRS-700, are also available, but they'll cost you extra (it seems as if Sony had to cut corners on the cover to keep costs down).

This model comes in black, silver, and red and retains the look, feel, and interface of the PRS-700 with a clean, minimalist styling and only a handful of buttons.

The PRS-600's 6-inch screen has an 800x600-pixel resolution and eight levels of grayscale (color e-book screens won't be available anytime soon). Like most other electronic paper products, the PRS-600 uses "e-ink" technology that serves to make the letters and words on the screen look more printlike in their appearance. One of the characteristics of e-ink is that when you turn a page or scroll from one onscreen menu item to another, there's a slight delay as the screen refreshes. That's true of this model of this model, too, but we found it to be zippier than the PRS-300 and turned pages a fraction of a second more quickly. Its faster processor also is helpful when accessing PDF files, particularly larger ones, and using the zoom feature on those documents. (Note: Larger screen e-readers are more suitable for viewing PDF files, but while this one doesn't do a great job with them, it does significantly better than the PRS-300 and the Kindle 2).

The PRS-600 may have a speed advantage, but the PRS-300, as noted, does offer better contrast. Comparing the PRS-600 with the PRS-300 side by side, the first thing you notice is that the letters and icons on this model appear lighter while the background on the PRS-600 is slightly darker (read: a darker shade of gray). You'll also notice that when you hold the two units together and tilt them, the PRS-600's screen is much more reflective. At certain angles, with normal overhead lighting, the glare is so bad that you can't read the text on parts of the screen. Needless to say, the combination of these drawbacks renders your reading experience not as good as it could--and should--be.

In case you're wondering, there's no way to adjust the contrast. Also, there's also no backlight, but--considering that it didn't really work that well in the PRS-700--we're not complaining. However, you can adjust the size of the letters. With the Size button, you can choose among five font settings: small, medium, large, extra large, and extra-extra large. While the absolute sizes vary from title to title, a 6-inch screen (diagonal) doesn't give you a ton of real estate but as long as you stick with the small, medium, and large font sizes, it's adequate (the medium setting will be best for most people). This model doesn't have a built-in accelerometer that automatically flips the screen when you turn it, but you can manually set the screen to display vertically or horizontally.

Sony Reader Touch Edition specs.

Like the iPhone and other next-generation touch-screen phones that have been appearing lately, the PRS-600 incorporates some gesture-based commands. You can swipe your finger across the display to page forward or back (you can choose between a left or right swipe to advance pages in the settings menu). Swiping and holding your finger down at the end of the swipe allows you to advance or rewind through pages at a fast clip. The swiping is a nice way of giving you the feeling of turning pages in a book--and as we mentioned earlier, the touch screen is more responsive to your touch. But don't expect the touch screen to be anywhere near as responsive as that of the iPhone or iPod Touch--selecting stationary menu items is fine, but the gestures require you to press pretty hard. A lot of folks will continue to use the well-placed hard buttons at the bottom of the screen to page forward and back.

The PRS-600 also has an annotation and notes feature, as well as a newly introduced embedded dictionary (the Kindle had an integrated dictionary form the start, but this is Sony's first model to feature one). On a basic level, you can turn the Reader into a notepad, creating single notes that aren't tied to any books or documents. For example, you can type out a text memo reminder using an onscreen keyboard or write a note freehand by using the stylus (you can draw anything you want, in fact). That all works fine and is simple to do.

Things get a little more complicated when you move to annotations. With the included stylus--or your finger--you can highlight words and add annotations via a virtual keyboard or just draw freehand on the page/screen using the stylus. The whole process is somewhat intuitive, but we had trouble figuring out how to add a note to a highlighted sentence or paragraph (you can also add notes to bookmarks). You first have to highlight the section, then tap on it to pull up a separate menu that asks whether you want to add a note using the keyboard or handwriting it via the "drawing" method. Unfortunately, we found that when you tap on the highlighted section, it didn't always pull up the note-taking menu. It was a bit frustrating at times.

After annotating a book on the Reader, you can "merge" those annotations with annotations you may have already added to the same book using your computer (from within the eLibrary software). Viewing--and reviewing--text, notes, and any markups using a larger computer monitor is preferable to viewing them on a dull, 6-inch screen, so if you're a big annotator, you'll probably find yourself reading a lot more on your computer than you think.

While this all sounds quite sophisticated and potentially useful, we'll warn you that to get the hang of the markup features, you're going to have to do some digging in the user manual (it's available as a PDF file). And even then, you may run into some snafus.

As for more mundane items such as battery life, these devices are designed to go several days or even weeks without needing a recharge. According to Sony, you should get up to 7,000 page turns or about two weeks of usage from a single charge. However, like the PRS-300, the included lithium ion battery isn't user replaceable--you have to send the unit back to Sony if the battery dies.

We were disappointed that this e-reader doesn't ship with an AC adapter (it's an optional accessory that costs $30); instead, the default charging option is limited to connecting the Reader to your PC with the included USB cable. If you happen to own a Sony PSP, the charger from that device works with the Reader. It's also worth noting that we couldn't charge the Reader with a standard USB cable connected to a 5V power adapter, such as the standard iPod wall charger.

On the content side, Sony has made efforts to catch up with Amazon in terms of the number of books it has available and on competitive pricing--like Amazon, Sony now charges $9.99 for bestsellers. With the addition of thousands of free public domain titles from Google (which includes many pre-WWI classics), Sony boasts more than 1 million titles in its e-book store, and that number continues to grow.

Sony's also upgraded its eBook Library PC software (it's up to version 3.0), and--hallelujah--it's now available for both Windows and Mac machines. While the process of transferring content to the device isn't as convenient as downloading books wirelessly to the unit as you can with the Kindle (as long as you can get a signal), Sony's improved its software to the point where it's become fairly easy to use and is not the liability it once was. Still, there are some small quirks you'll discover that make you think there's room for additional tweaks.

Downloading a purchased book is a two-step process. You launch the software, connect the Reader via USB, and browse the e-book store, which in some ways is better organized and superior to the e-book store built into the Kindle. After you purchase a title, it goes into a special folder; you then drag the title onto the icon for the device and it transfers to it. Overall, it's pretty simple. And adding nonencrypted files isn't hard either. After downloading a file to your computer, you import that file to your library using the "import" function and drag it over to the "Reader" icon on the left side of your screen.

Sony Reader Touch Edition opinions.

In fact, as we've said before, one of the Reader's strengths is its capability to read other formats besides encrypted Sony e-books from the store. The Reader is capable of displaying text, RTF, Word, BBeB Book files, and EPUB files, as well as PDFs. The zoom functionality on PDFs is more robust on this model than the PRS-500, but those who are looking for stronger PDF support should probably check out a larger format e-reader like the 9.7-inch Kindle DX or the 8-inch Sony Reader Daily Edition.

Another big plus is that the PRS-600 and other Sony Readers are compatible with digital books from local libraries, which have just begun lending out e-books using an EPUB file format with 21-day expiration. The selection is currently very limited, but anything that's available, is free to download. There's a lot to like about the Sony Reader Touch Edition. It's slim, relatively lightweight, more compact than the Kindle 2, and it is classy looking. We also continue to be fans of the touch interface for e-readers and its feature set is quite good, despite lacking a wireless option.

All told, it's hard to ignore the fact the PRS-600 is hampered by screen issues. While they may not be complete deal breakers, they're definitely something you should be aware of and we recommend that you check this product out in person before buying it.

Astak EZ Reader Pocket Pro (e-book reader)

You may not have heard of Astak, but it's one of several non-name-brand companies that are jumping into the e-book reader space with a range of new models, including the 5-inch EZ Reader Pocket Pro reviewed here.

Astak EZ Reader Pocket Pro review.

While this model is smaller than the Amazon Kindle, which has a 6-inch screen, we actually like the size of the Pocket Pro and other 5-inch nontouch-screen e-readers, such as the Sony Reader Pocket Edition (PRS-300). This model, like the Sony, has a list price of $199, so it makes sense to compare the two units, especially since both models have Adobe Digital Editions compatibility, which allows you to read downloadable e-books in the secure ePub format that's increasingly becoming the standard--outside of Amazon's Kindle--for online e-booksellers.

Measuring 6 inches high by 4.1 inches wide by .4 inch deep and weighing 6 ounces, the Pocket Pro is about the same size as the Sony PRS-300. It's hard to call it a true pocket device, such as the iPhone, but it will slip into the inside pocket of most sports coats (we tried it with a blazer), as well as cargo pant pockets.

From a design standpoint, the Pocket Pro features a rubberized finish that Astak reps claim is less susceptible to scuffing than the finish on Sony's Readers. There may be some truth to that--and we did like the feel of the finish--but overall the Sony is sleeker looking.

We appreciated that the Pocket Pro comes with a nice faux-leather cover with a magnetic clasp that keeps the cover closed when you're finished reading. You also get such features as an SD expansion slot for more memory (there's 512MB of internal memory and you can add cards up to 16GB). The battery is user replaceable, and provides up to two weeks of reading on a single battery charge. All of those are nice pluses.

This model comes in a number of colors, including white, black, red, blue, pink, and purple. Like most other electronic paper products, this Astak and its larger sibling, the 6-inch EZ Reader, use "E Ink" technology, which serves to make the letters and words on the screen look more printlike in their appearance. One of the characteristics of E-ink is that when you turn a page or scroll from one onscreen menu item to another, there's a slight delay as the screen refreshes. That's true of this model, too, and we sometimes noticed some ghosting of the menu screen on the page (you press a button to pop it up) until we refreshed the page. Otherwise, the screen (800x600 resolution, with eight levels of gray scale) is pretty easy on the eyes. Like all of these readers, though, you'll need to read in a well-lit environment, because there's no laptop-like backlight.

One of the Pocket Reader Pro's biggest strengths is the number of formats it supports. The full list includes: Adobe PDF (with reflow capability), RTF, TXT, Microsoft Word (DOC), EPUB, PDB, FB2, TXT, HTML, LIT, PRC, WOL, CHM, TIF, RAR, ZIP, DJVU, JPEG, PNG, GIF, BMP, and MP3. You can also view JPEG files and other image files (though, without any color, they come off like something you'd see on an Etch-a-Sketch) and listen to MP3s as you read.

While there's no tie-in to a major e-book store like Sony, Barnes & Noble, or Amazon, at this moment, you can download titles from such lesser known e-book stores as Shortcovers and Books on Board, as well as other sites that offer thousands of free titles.

Astak EZ Reader Pocket Pro specs.

To download e-books from Shortcovers, you have to install Adobe Digital Editions on your computer, then download the e-book (a secure ePub file), and transfer it to the device via USB using the Adobe software. Documents, PDFs, and e-books can be read vertically on the screen or manually rotated so they appear in landscape (horizontal) mode.

The Adobe software also allows "loaners" from local libraries that support such technology. Using the software, you transfer the ePub file downloaded from your local library to the Pocket Pro; the file automatically expires after a set period (usually 14 to 21 days).

In addition to library lending, the Pocket Pro's ePub support means that you can download one of the thousands of free Google Books available in that open format. The catch is that most of them are public domain titles that predate World War I. Still, it includes a long list of classics, including Shakespeare, Arthur Conan Doyle, Jane Austen, and the like--all completely free.

The Pocket Pro has a built-in text-to-speech function that will "read" most any document to you (you'll need to plug in a pair of headphones). Whereas the Amazon Kindle's text-to-speech support is limited to specific titles (based on whether the publisher or author allows it), the Pocket Pro seems to universally support any text on the device. Unfortunately, the synthesized voice is far more robotic and monotone than Amazon's implementation, so we don't think Astak users will be activating it too often.

The Pocket Pro isn't a bad little e-reader, but we weren't in love with the interface and we found navigating the device to be cumbersome. To zoom in on a PDF file, for example, requires three button pushes. You have to hit the menu button, select "zoom" from the menu choices, then select one of the sizes (extra-small, small, medium, larger, extra-large).

Astak EZ Reader Pocket Pro opinions.

Another thing that was bothersome was that the rocker switch on the side of the unit doesn't allow you to scroll down through the items in your library. Instead, you have to press the number that corresponds to the item you want to select (there's a set of number buttons underneath the screen). The rocker button on the side is only for turning pages when you're reading a book (or, if you have more than eight items in a folder, you can use the rocker switch to advance the list to the next set of titles).

We had similar misgivings about the Cool-er e-book reader, which also suffers from confusing button labels and a mediocre interface that is not as intuitive as it should be. Part of the problem is that companies like Astak appear to be buying off-the-shelf e-book reader designs from Chinese manufacturers. While the devices themselves work well enough (the lettering on the screen is dark and the display looks just like the Sony's), they just seem a bit generic and lack polish. Some of the early photo frames were just like this: their displays showed images just fine, but the interface was kludgy.

If this e-reader cost $149 or less, we'd have an easier time living with its shortcomings. But since it's selling for $199 (and we've actually seen it for more than that), it's much less compelling, particularly considering that Amazon and Barnes & Noble are selling models with far better feature packages--built-in wireless, solid bookstore support--for just $259. As we said, the Pocket Pro's strengths are its compact size and capability to read a lot of formats. If those are features you're looking for in an e-book reader--and you don't need compatibility with Barnes & Noble or Amazon titles--this Astak is worth some consideration. But if you want something a bit slicker, the Sony Pocket Reader, even though it lacks an SD-card expansion slot, is probably the better bet. At the rapid rate the e-book reader market is evolving, you might want to wait a few months; we suspect prices will continue to drop and new choices will be popping up in due course.

Tuesday, November 3, 2009

Motorola Droid (Verizon Wireless) review

You have to hand it to Verizon Wireless: though the Google Android operating system now extends to a handful of devices, the carrier was able to get the tech world "excited" about its first Android phone. First known as the Sholes, the Motorola Droid swirled into the gadget rumor mill this summer. And even as Verizon unveiled its television commercial attacking the iPhone, firm details on the Droid remained few and far between. That is, until now.

Motorola Droid review.

Officially announced on October 28 and set for a November 6 release, the Droid delivers on much of the hype. The display is gorgeous, the Android 2.0 updates are excellent, and the handset is lightning fast, particularly for an Android phone. We'll refrain from using the dreaded "iPhone killer" expression, but comparisons between the two devices are obvious, and we see the Droid as a real competitor to Apple's device. On the downside, we weren't crazy about the keyboard and dialpad accessibility, the calendars aren't fully integrated, and we'd prefer to see dual-mode (GSM/CDMA) capability. But for Verizon's first pass at Android, the Droid more than delivers. And even better, it's a clear departure from Verizon's locked-down past. At $199, the Droid is on par with T-Mobile's Android device, but it's slightly more expensive than Sprint's devices.

Design and display
At first glance, you might not think the Motorola Droid's design amounts to much. Its build is rather dull and the sharp angles result in a boxy look. But this is a smartphone with a lot of surprises, the biggest being the positively gorgeous WVGA display. At 3.7 inches, it surpasses even the iPhone and is firmly in the bounds of what we consider to be an acceptable size for a touch-screen display. Color support is generous (16 million hues) and the resolution (440x854 pixels) is some of the richest we've seen. We aren't kidding when we say that this display is bright and brilliant with vibrant colors and sharp graphics. It also lends itself well to the welcome Android 2.0 interface updates (more on that later).


As we said, the Droid's display is spectacular.

Of course, with such a large display, the Droid is rather big (4.56 inches tall by 2.36 inches wide by 0.54 inch thick), but that's a small price to pay for the top-notch display. You'll notice that the Droid is heavy (5.96 ounces) compared with other smartphones, but the trim design keeps it portable. We also welcome the solid feel in the hand, even if the slider mechanism is a bit quirky. The actual sliding motion is quite stiff, but the front face doesn't really lock into place on either end. Indeed, we noticed that even a gentle nudge can start to close the Droid. No, it's not a big deal, but it's something to consider.


The Droid is slightly larger than the iPhone.

The capacitive display's touch interface is quick and responsive and we love the added multitouch capability. As with previous Android phones, there's vibrating feedback only for certain functions (like a "long press"), though you can turn off the haptic feedback completely if you desire. When we selected items and scrolled through long lists, there was no lag time in performing the command (more on that later, as well). You also can customize the display's brightness, backlighting time, and animations. The accelerometer will adjust the display's orientation as you rotate the Droid in your hands, but you can turn this feature off.


Outside of the upgrades from Android 2.0 and the Droid-specific tweaks, the basic interface will be familiar to Android users. You get only three home screens--we prefer the five we got on the Motorola Cliq--but you can customize each pane with widgets. And, of course, the central pane has the Google search bar. The main menu is accessible via the pull tab at the bottom of the display. The menu's design is mostly unchanged. You can move icons around and add shortcuts and folders.

Motorola Droid Specs.

Keypad and controls
Below the Droid's display are four touch controls: Back, Home, Search, and Menu. They perform the same functions as on other Android phones, with the search and menu keys being the most useful. The former activates Google search with just one press, and the latter opens relevant menu commands for various handset modes and features. Though the touch controls are responsive, they're not very big. And at the end of the day, we'd prefer actual physical buttons. We know this all comes down to a personal preference, but that is ours.


The Droid has four touch controls below the display.

In a baffling change from previous devices, the Droid does not have a physical Talk control. Instead, you'll have to access the calling functions through a widget on the display. We're not in love with this change, mostly because we prefer to be able to call up the phone dialer without having to go through the home screen. For example, you have to close the browser if you want to make a call while viewing a Web page. The phone dialer interface is mostly the same. The buttons are square rather than round, but you get access to your call log, voice mail, contacts list, and favorites.


We don't love the Droid's keyboard just yet.

When you open the Droid to display the physical keyboard, the screen orientation will change automatically. Though many users will welcome a physical keyboard, we weren't particularly impressed. The keys are flush and squashed next to each other, which makes it difficult to text quickly or by feel. Also, though the buttons do give a slight downward "push," they're a bit slick and we were thrown off by the "dummy keys" on either end of the bottom row. On the whole it is a better experience than the T-Mobile G1, but typing is not nearly as comfortable as with the Cliq or even with the Samsung Moment. Sure, you'd probably get used to it eventually, but on the first pass we have our reservations.

The letters on the keys are large and backlit for dialing in the dark. Four rows of keys do mean that numbers and common punctuation and symbols double up with letters. That's common on smartphones, so we won't make a big deal and we like that the top row of keys isn't too close to the slider. Fortunately, there are a fair number of additional controls. We welcome the two Shift keys and the two Alt keys (they sit in pairs on either side of the keyboard), the large and convenient space bar, and the menu and search keys. You'll also find the usual back and delete buttons. Additional symbols, however, require a separate virtual keyboard.

Speaking of which, the Android virtual keyboard is largely the same, but Google says it revamped the keyboard layout for faster, more-accurate typing. We haven't noticed specific design changes just yet, but we'll explore a bit more. Also, as Google puts it, "the multitouch support ensures that key presses aren't missed while typing rapidly with two fingers." When using either keyboard, Android 2.0 offers a better dictionary that includes contacts names.

The toggle and central OK button next to the display is easy to use. It can help you browse through the menus and select items, but with the exception of games, we barely used it given the fantastic display. It's flush as well, but it's quite large and accessible. On the downside, however, it does shrink the width of the keyboard. Some users may not mind, but we noticed its impact.


The Droid has a 3.5-millimeter headset jack.

The remaining physical controls consist of a volume rocker and a camera shutter on the left spine. Both are almost flat, but we could find the rocker when on a call. The Micro-USB port is used for a USB cable and (thankfully) the charger. You also use it to connect the Droid with the multimedia dock. We're pleased with the 3.5 millimeter headset jack on the phone's top end. Not only can you use your own headset, but it's also in a convenient place. A stiff power control sits next to the port, while the camera lens, flash, and stereo speakers rest on the rear face. Unfortunately, you have to remove the battery to access the microSD card slot.


You must remove the Droid's battery to access its memory card slot.

Features
The Motorola Droid offers a number of the same core features as previous Android devices, such as the HTC Hero and the Samsung Moment. However, it's distinct in that the Droid is the first smartphone to run Android 2.0, which brings a crop of new features and interface enhancements. For this review, we'll concentrate more on the new rather than the old, but to learn more about some of Android's main functionalities, please check out reviews of other Android smartphones.

Android 2.0 updates
As we mentioned earlier, the home screen and main menu on Motorola Droid don't look terribly different from, say, the T-Mobile MyTouch 3G's at a glance. However, as you use the device, you'll notice subtle changes and enhancements that make the user interface a bit more refined and streamlined; the gorgeous display doesn't hurt, either.

Also, although it's a Motorola phone, the Droid does not use the MotoBlur software that we saw on the Motorola Cliq. Part of the reason is that the Droid is targeted for a bit of a different audience than the Cliq (read: older, more business-oriented) so it didn't really jibe with the experience that Moto and Verizon want to offer to its customers, and we think that was a good decision. In MotoBlur's place, there is a Facebook widget on the Droid that you can use to update your own status and scroll through your friends' updates. Other preloaded widgets and shortcuts include YouTube, a corporate calendar, and something called "Power Control" where you can turn on/off your wireless connections, adjust brightness, and so forth--quite handy.

Motorola Droid review.

Some other minor changes include the slightly revamped onscreen dialer mentioned in the Design section, as well a new lock screen that features a sliding curve that allows you to unlock the phone as well as adjust the its volume simply by dragging your finger from one side of the screen to the other.

E-mail, calendar, and contacts
Perhaps one of the top highlights of Android 2.0 is the expanded capabilities of the personal information management tools, including e-mail, calendar, and contacts.

The Droid now offers native Microsoft Exchange synchronization out of the box for e-mail, calendar, and contacts, in addition to support for Gmail and POP3 and IMAP accounts. Note that only Exchange and Gmail offer push delivery, while POP3 and IMAP messages are retrieved at user-specified time intervals, starting at every 5 minutes up to every hour. With Android 2.0, you can have messages from various accounts displayed in one unified in-box; messages are color-coded by account so you can visually differentiate them at a glance. Of course, you can also choose to separate them if you like to keep your personal and work lives separate.

Unfortunately (well, depending on your preference), it doesn't appear that you can combine work and personal calendars as you can on the Palm Pre. Instead, you'll find separate apps for your corporate calendar and your personal one. The corporate calendar is full featured in that you can send messages to meeting attendees, see who has RSVP'd to an event, and/or create your own invites and have it all synced back to your PC.

With the support for various accounts, contact management could get a bit dodgy, but the Droid offers a pretty smart contact management system. Similar to the Palm WebOS Synergy feature, the Droid merges contact information from various accounts, Exchange, Gmail, and Facebook, and combines them on a single contact card for an individual. When you pull up a contact, you'll then be able to see the contact's Facebook status, photos, various e-mail addresses, IM handles, and so forth.

There's also a handy Quick Contact feature: you simply tap on a contact's photo and a toolbar offers you the various ways to get in touch with that person. It's also smart in that you can choose to sync all your Facebook contacts or just those who are already in your contacts database.

Browser
Android 2.0 also brings some improvements to the Web browser, which now supports HTML5. You can add visual bookmarks and toggle between multiple windows through a simple list view. What's more, thanks to the aforementioned multitap support, you can now double-tap on the screen to zoom in and out of Web pages. It's certainly easier than tapping the magnifying glass numerous times, but we still like the simplicity and ease of use of the pinching gesture used on the iPhone or the Palm Pre.

Motorola Droid review.

Most importantly, though, the browser feels faster. With a cortex A8 processor and support for Verizon's EV-DO Rev. A network, CNET's full site loaded in 14 seconds while CNN's and ESPN's mobile sites came up in 8 seconds and 5 seconds, respectively. For comparison, we checked out the same sites on the Samsung Moment for Sprint and the Moment's browser results were 40 seconds, 9 seconds, and 8 seconds in the order listed above. We'll continue to test the browser over the next few days, but the difference in speed doesn't go unnoticed.

Finally, while the Droid's browser doesn't have Flash Lite support, it does have a plug-in that will support Adobe's Flash 10 player when it's available. We also like the refurbished browser interface that includes bookmark thumbnails.

Universal search
With all this information stored on the Droid and the World Wide Web in the palm of your hand, search is key and the Droid certainly delivers on that front. From the home screen, you can easily enter terms into the Google search box either by typing or using Google Voice search and the Droid will search the Web, your text and multimedia messages, your contacts, and your multimedia library for any relevant results. It can search through messages, but you must be in your in-box to do so.

Google Maps Navigation
The Motorola Droid is equipped with GPS/A-GPS, but what's different is the new Google Maps Navigation app. While still in beta, you can now get voice-guided, text-to-speech directions, instead of just text-based instructions, on Google Maps. And the best part? It's free. You don't have to sign up for a monthly subscription or pay a day-use fee for a location-based service, such as VZ Navigator, and in fact, VZ Navigator isn't even offered as an option.

Google Maps also offers layered maps with traffic data, satellite view, and Google Latitude. You can perform searches simply by typing a term, or you can use Google Voice search and speak a business name or general category right into the phone. Once done, Google Maps displays your search results; you can tap on a result, which will bring up numerous options, including navigation, call, or street view. While all of this is wonderful, there are some limitations.

Since we've only had the smartphone for a few hours, we haven't been able to take the Droid and Google Maps Navigation for a road test, but we certainly will over the next day or two. It looks very promising, however, and is certainly a huge feature addition for Android 2.0. We'll be interested to see what kind of affect it will have on LBS providers if it takes off.

We should note that a separate car mount will be available for $30. Once docked to the car cradle, the Droid will automatically display a navigation menu from where you can plan a trip, view maps and directions, and search businesses. Undocked, there's an app called Car Home that shows the same options.

Multimedia
One area that remains relatively untouched by Android 2.0 is the built-in media player. There aren't any major enhancements to the player in terms of interface or functionality, which is too bad. You still get support for MP3, AAC, AMR-NB, WAV, MIDI, and Windows Media Audio 9 formats and the player includes shuffle, repeat, and playlist creation. You can advance and revisit previous tracks by tapping the forward and back buttons or you can swipe the album covers using the touch screen. Unfortunately, there is no syncing software to help you manage and transfer your music. As it is right now, you have to use the old drag-and-drop method using the USB cable or sideload them using a microSD card.

Of course, you can also download songs via the Amazon MP3 store. The store allows you to browse by album, song, artist, or genre. You can download the DRM-free songs over Wi-Fi as well as Verizon's 3G network, though the Droid advises you switch to Wi-Fi when possible since it's faster. We downloaded several tracks from Amazon using the carrier's 3G network and it took an average of around 1 minute and 15 seconds from purchase to download.

Motorola Droid review.

Music quality was quite good. Thanks to the 3.5 millimeter headphone jack, we plugged in our Bose On-ear Headphones and enjoyed rich-sounding songs. We listened to a variety of music, from punk rock to pop to classical, and found a nice balance between treble and bass. Songs even sounded decent coming from the phone's speakers. There was plenty of volume and while slightly harsh, the audio wasn't as tinny as it is on some other smartphones we've tested.


We like the Droid's multimedia dock.

Motorola offers a multimedia dock accessory, which also is sold separately for $30. When you slip in the Droid you get a nifty digital clock interface with instant access to local weather, the media player, the photo gallery, and the alarm clock. You can even change the backlighting color for a softer look. The dock is very handy as a stand for watching videos and you can connect the charger to power the phone while it's inserted. Unfortunately, a wired headset is not included in the Droid's box.

As with other Android devices, there's a dedicated YouTube app. You can comment on clips, favorite them, or share videos via e-mail and Facebook, as well as view them in high quality if available. Obviously, load times and quality depend on the video, but in general, we found that video playback was smoother and didn't require much rebuffering. One of the features that Motorola and Verizon highlighted when giving us a demo of the Droid was its multimedia capabilities, but we think that Google really has to step it up and make more moves, like expanding the video capabilities (for example, the capability to purchase videos from other services), in the near future to make the statement really ring true.

Camera
The 5-megapixel camera takes pictures in three resolutions and boasts a slick user interface. For example, it's now easier to switch to video mode. With previous Android phones, we've complained about the lack of camera editing options. Fortunately, Android fixes that problem by adding four white balance settings, several "scene" modes (night, landscape, sunset, and so on), three image quality choices, an autofocus, a macro setting, and seven color effects. The Droid also has a dual-LED flash.


The Droid's camera lens and flash are on its rear side.

Camcorder settings are fewer, but you can edit the video quality and the length allowed for each clip. You can film for 30 seconds if you're adding the video to a multimedia message, but you can go for up to 30 minutes in normal mode. When finished with your clips and shots, you can store them on the phone or transfer them off using e-mail, a multimedia message, Bluetooth, the memory card, or a USB cable. You even can upload shots directly to Facebook and Picasa with geotags.


The Droid's photos had a pinkish tone.

Photo quality was decent, but not spectacular. Though colors were bright, our images were a tad fuzzy and had a pinkish tone. The flash adds a decent amount of light, but still is a bit dim in completely dark situations. Video quality is actually fairly good--it could handle action better than its Android counterparts and there was little pixelation. Indeed, a closer look at the specs told us why. Not only do videos record at a 720x480 resolution, the Droid films at 24 frames per second (fps) (video playback can go up to 30fps). You can access the media gallery directly from the camera interface. Once there, the normal Android slideshow interface lets you view your work.

Android Market
You can download free and paid apps and games from the Android Market. The Market's interface received a much-needed upgrade with 1.6--we like the white background and the more intuitive search. Android 2.0 doesn't appear to offer any additional changes, which is fine in the short term. On the other hand, the quantity and quality of apps continues to grow every day. For updates and reviews of available Android apps, visit our Android Atlas blog. Of course, you must store apps on the handset's integrated memory, which is limited to 512MB ROM and 256MB RAM. The Droid's memory card slot is only for saving photos, music, and other attachment files. You get a 16GB card in the box, but the slot is compatible with cards up to 32GB.

Basic features
Essentials include a vibrate mode, text and multimedia messaging, a calculator, and an alarm clock. And though we've said it before, we want Android to offer additional organizer options like a world clock, a notepad, a file manager, and a to-do list. Beyond the basics, you'll have 802.11b Wi-Fi, USB mass storage, Google voice search, Google Talk, instant messaging, visual voice mail, PC syncing, and speaker-independent voice dialing. Stereo Bluetooth is also onboard, but Android 2.0 adds object push and phone book access profiles.

Internal performance
The Droid makes a big leap in internal performance. Compared with its rather sluggish Android predecessors, the Droid is lighting fast when opening applications and menus, scrolling through lists and switching display screens. The integrated 600Mhz processor no doubt helps, but we came away impressed and almost amazed with the Droid's internal performance and its capability to run multiple applications at once.

Call quality and performance
We tested the dual-band (CDMA 800/1900; EV-DO Rev. A) Motorola Droid in San Francisco using Verizon service and call quality was excellent. We enjoyed crisp-sounding audio on our end, with little-to-no background noise, so we had no problems hearing our callers or using an airline's voice-automated response system. Our friends also had good things to say about call quality, though they could hear a slight echo at the end of sentences when we activated the speakerphone. On our side, we had no problems with the speakerphone; volume was plenty loud, with no disruptions.

Motorola Droid opinions.

We didn't have any dropped calls during our testing period and had no problems pairing the smartphone with the Logitech Mobile Traveller Bluetooth headset or the Motorola S9 Active Bluetooth Headphones. The Droid has a Hearing Aid Compatibility rating of M3 and T3.

We admit we're disappointed the Droid doesn't have dual-mode capability for domestic CDMA networks and GSM networks abroad. The Droid is a nice device and we would hate to leave it at home when we left the country. Such capability would also be of great benefit to business users, who are among the Droid's main target market.

The Droid has a rated battery life of 6.4 hours talk time and 11.25 days standby time. We beat the promised talk time in our tests for a total of 7 hours and 35 minutes. According to FCC radiation tests, the Motorola Cliq has a digital SAR rating of 1.49 watts per kilogram.